Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Accomplishments
REFERENCES
Personal Information
Timeline
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Frenk Lee Santos Baldovino

Frenk Lee Santos Baldovino

Tagaytay City,Philippines

Summary

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Acting Supervisor/Asst Bed Management Director

Al Hada Armed Forces Hospital
Taif, Saudi Arabia
01.2024 - Current
  • Led team to streamline operations by implementing new strategies.
  • Developed comprehensive plans for departmental growth.
  • Enhanced productivity through innovative management techniques.
  • Introduced new quality improvement plans.
  • Increased efficiency by implementing new case management procedures.
  • Provided guidance for improved team performance.
  • Facilitated training sessions to enhance staff knowledge and skills.
  • Oversaw daily operations of the case management department, ensuring smooth workflow.
  • Managed complex cases, achieving successful resolution.
  • Collaborated with multidisciplinary teams for comprehensive patient care planning.

Case Manager/ CQI Coordinator

Al Hada Armed Forces Hospital
Taif, Saudi Arabia
03.2021 - 12.2023
  • Developed personalised care plans by assessing clients' needs and resources.
  • Facilitated group sessions for improved client coping strategies.
  • Handled high-stress situations with calm, ensuring client safety.
  • Improved case documentation by implementing a new filing system.
  • Connected clients to community resources, enhancing their quality of life.
  • Resolved crises to ensure the well-being of individuals under care.
  • Coordinated with multidisciplinary teams, providing comprehensive client support.

Staff Nurse I – Haemodialysis

Al Hada Armed Forces Hospital
Taif Region, KSA
04.2016 - 03.2021
  • The Staff Nurse I in Hemodialysis provides professional nursing care to patients and supervise of subordinate nursing staff within the Hemodialysis Unit based on both the nursing care plan and the medical plan of care for each patient as directed by the Head Nurse, in accordance with the Nursing Philosophy, Nursing Practice Standards, the policies and procedures of the Nursing Department and the Al Hada Military Hospital in keeping with the cultural and social mores of the Kingdom.

Dialysis Staff Nurse/Dialysis Charge Nurse/ Acting Head Nurse/Inpatient Charge Nurse

AMI/Central Security Hospital, Ministry of Interior
Jeddah
01.2010 - 04.2016
  • Responsible for primary nursing duties for patients with kidney disease, which include routine assessments, determining risks, starting and monitoring dialysis, administering transfusions if necessary, recording chart data and information for the nephrologists or kidney doctors to assess the patient’s condition, as well as educating the patient about his or her treatment.

Nurse I

Department of Health – Treatment and Rehabilitation Center
CHD IV-A, PHILIPPINES
03.2007 - 12.2009
  • Responsible for gathering baseline information, rendering first aid measures, assisting doctors during examinations and treatments, administering prescribed drugs, and providing health education and information activities to clients.

Education

Bachelor of Science in Nursing -

Olivarez College
Tagaytay City, Philippines

Computer System and Network Technology - undefined

AMA-CLC
Dasmarinas City, Philippines

Master of Science in Nursing - Major in Adult Health

St. Paul University of the Philippines

Skills

  • Computer literacy
  • MS office suite proficiency
  • Efficient multitasking
  • Strong verbal communication
  • Flexible availability for shifts
  • Presentation preparation
  • Project management
  • Data analysis
  • Research design

Certification

  • Case Management Symposium: Optimizing Patient Flow, 2021
  • Certified Professional in Healthcare Quality Course, 2017
  • Key Performance Indicators Training Program, 2015
  • PRC, 0435780, Registered Nurse
  • SCFHS, 10-J-N-0336298
  • IV THERAPY NURSE, 09-051755
  • BLS PROVIDER
  • ACLS PROVIDER

Languages

English
Advanced
Arabic
Intermediate
FILIPINO
Native

Affiliations

  • Watching Netflix, Running, Walking, Surfing the net

Accomplishments

    Co-Author from the following publications:

    Reduction of Hospital bed cost for inpatient overstay through optimisation of patient flow (British Medical Journal, 2022)

    Streamlining patient flow and enhancing operational efficiency through case management implementation (BMJ, 2023)

    Towards a distinct experience and optimum quality of life for stroke patients (CMSA Foundation, 2024)

    Re-engineering the patient discharge process for improved patient experience, safety and hospital efficiency (5th MODHS International Quality Conference)

    Quality Conference Awardee:

    Reduction of Hospital bed cost for inpatient overstay through optimisation of patient flow (Apollo Hospitals, ~Bengaluru, India 2023)

    Streamlining patient flow and enhancing operational efficiency through case management implementation (Level-1 4th MODHS, 2022)

    Towards a distinct experience and optimum quality of life for stroke patients (Winner, PFCC 5th MODHS, CMSA Foundation, 2024)

    Re-engineering the patient discharge process for improved patient experience, safety and hospital efficiency, (Level-1 5th MODHS, 2024)

REFERENCES

  • Ms. Sultanah Al Harbi, Case Management Director, +966 (53) 016-0007
  • Ms. Lynette Feder, Head Nurse, +27 73 956 2549
  • Dr. Amr Mohammad Al Attar, Nephrology Consultant, +966 (50) 809-2010, +966 (59) 340-3280
  • Mr. Yahya Daghriry, Nurse Supervisor, +966 (56) 644-7151
  • Mr. Ramil Ramos, Nurse Supervisor, +966 (12) 238-9912 Ext. 4593
  • Mr. Rolando Bacani, IPD Head Nurse, +966 (12) 238-9912 Ext. 1214

Personal Information

Profession: RN Haemodialysis

Case Manager

Acting Bed Management Supervisor (January 2024)

Assistant Bed Management Director (June 2024)

Timeline

Acting Supervisor/Asst Bed Management Director

Al Hada Armed Forces Hospital
01.2024 - Current

Case Manager/ CQI Coordinator

Al Hada Armed Forces Hospital
03.2021 - 12.2023

Staff Nurse I – Haemodialysis

Al Hada Armed Forces Hospital
04.2016 - 03.2021

Dialysis Staff Nurse/Dialysis Charge Nurse/ Acting Head Nurse/Inpatient Charge Nurse

AMI/Central Security Hospital, Ministry of Interior
01.2010 - 04.2016

Nurse I

Department of Health – Treatment and Rehabilitation Center
03.2007 - 12.2009

Computer System and Network Technology - undefined

AMA-CLC
  • Case Management Symposium: Optimizing Patient Flow, 2021
  • Certified Professional in Healthcare Quality Course, 2017
  • Key Performance Indicators Training Program, 2015
  • PRC, 0435780, Registered Nurse
  • SCFHS, 10-J-N-0336298
  • IV THERAPY NURSE, 09-051755
  • BLS PROVIDER
  • ACLS PROVIDER

Bachelor of Science in Nursing -

Olivarez College

Master of Science in Nursing - Major in Adult Health

St. Paul University of the Philippines
Frenk Lee Santos Baldovino