OTM
Fuad Mohammed Ismail
Transportation Supervisor
Jeddah,02
Summary
- Transportation Supervisor with over 7 years of successful experience in delivery of FMCG "Mondelze and Nestle" & medical equipment "Roche -, Medtronic, Nestle NHS, and Sanofi." Recognized consistently for performance excellence and contributions to success in delivery. Strengths in Planning and Coordination backed by training in Tamer 3PL Academy.
- Excellent reputation for resolving problems and improving customer satisfaction.
- Results-driven logistics professional offering strong blend of customer service and shipping experience. Skilled in overseeing safe and proper transportation of foods & medical materials, including keep required temperature for the products on shipping until delivered.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Transportation Supervisor
Tamer Logistics company 3PL
Jeddah, Makkah
02.2014 - Current
- Applied interpersonal and customer service skills in serving as point of contact for customers and our team.
- Monitored and maintained high level of on-time delivery reliability service and performance.
- Implemented cross dock for remote area with our Tamer branch's in Riyadh, Dammam and Abha to faster delivery.
- Oversaw transportation around 20 trucks "van, dyna and trailers" daily by coordinating personnel and developing efficient routes and workload schedules.
- Maintained compliance with DOT regulations, accurately documenting driver qualifications, permits and equipment information.
- Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance.
- Planned and oversaw third-party shipments, managing stakeholder relationships and contracted rates.
- Determined most effective mode and routing of materials to customer locations and company facilities.
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols and guidelines.
- Verified that drivers completed required safety training and attended quarterly driver safety meetings.
- Allocated equipment to meet transportation and operations financial goals.
- Demonstrated tasks to new hires and assigned to experienced workers for further training.
- Maintained and verified time, transportation, financial, inventory and personnel records.
- Verified that drivers transported loads safely and complied with state DOT laws.
- Planned and established transportation routes, work schedules and assignments.
- Managed and updated database detailing important information such as using OTM & TMS system.
- Provided timely transportation of diverse clients to healthcare facilities.
- Resolved maintenance and repair issues for vehicles and equipment as coordinate with maintenance team.
- Researched affordable transportation methods and performed safety audits on equipment.
- Optimized compliance with state and federal regulations related to shipment of FCMG, medical, pharma, and instrument.
- Arrange equipment "forklift, labors" as required for offloading at sites.
Reservations Coordinator
Alma Al Jazeerah
Jeddah, Makkah
03.2009 - 01.2014
- Offered appropriate reservation options based on Umrah and Hajj season.
- Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
- Arranged for group hotel bookings in collaboration with sales department.
- Prepared customer invoices, accepted payments and processed refund and cancellation requests.
- Maintained excellent attendance record, consistently arriving to work on time.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services and facilities.
Education
High School Diploma -
Indutrial High School
Yemen 01.1995 - 01.1998
Skills
On-Time Delivery
undefinedAccomplishments
- Supervised team of five staff members and 30 drivers.
- Used Microsoft Excel for tracking proof of delivery (POD's).
- Used oracle transportation managment (OTM) for drivers manifest.
- Zoning cities into 4 zone to facilitate the fast delivery to customers
- Resolved late delivery for remote area which led to delivery on time.
Software
TMS
Excel
Outlook
Certification
Product Safety - Online
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Development
Challenges
E-Commerce
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Product Safety - Online
11-2020
English Language course - Berlitz - 3 weeks
09-2020
Cyber Security Training course - Online
06-2020
Course on Corona Virus by WHO - Online
03-2020
Excel - Al-Khaleej Training & Education - 12 Hours
11-2019
English Language course - British Council - one month
06-2018
Excel - Tamer Academy - 36 Hours
04-2018
Leadership training - Tamer Academy - 36 Hours
10-2017
Transportation Supervisor
Tamer Logistics company 3PL
02.2014 - Current
Reservations Coordinator
Alma Al Jazeerah
03.2009 - 01.2014
High School Diploma -
Indutrial High School
01.1995 - 01.1998
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