Gamal Alsaid
Al khobar,Saudi Arabia
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work history
SMDP
Alshaya, Starbucks
Dammam, Eastern Province
2019.07 - 2024.03
Develop all the store managers in Khobar and Dammam area to reach our company gools.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Increased customer satisfaction by resolving issues.
- Oversaw daily operations to achieve high productivity levels.
Store manager
Kudu
Dammam, Eastern Province
2016.01 - 2019.05
- Coached underperforming employees improving their job performance significantly.
- Led training sessions for new employees, equipping them with necessary skills and knowledge.
- Developed a team-oriented environment by implementing effective leadership strategies.
- Implemented promotional displays to increase product visibility and sales.
HD Supervisor
Americana, KFC
Dammam, Eastern Province
2012.11 - 2015.11
Responsible for all delivery vehicles, preparing daily, weekly and monthly reports and solving all delivery service issues.
Education
Bachelor of Education - French language
Faculty of Arts
Tanta -Egypt 2005.09 - 2010.05
Diploma of Education - French language
Faculty of Education
Tanta- Egypt 2010.09 - 2011.05
Skills
- Problem-solving
- Communication skills
- Sales skills and strategies, customer needs
- Ability to persuade and close a deal effectively
- team collaboration skills, ability to handle conflicts or disagreements
- market analysis skills, ability to identify business opportunities
- Negotiation skills, ability to handle difficult prospects
- decision-making
- time management skills
Timeline
SMDP
Alshaya, Starbucks
2019.07 - 2024.03
Store manager
Kudu
2016.01 - 2019.05
HD Supervisor
Americana, KFC
2012.11 - 2015.11
Diploma of Education - French language
Faculty of Education
2010.09 - 2011.05
Bachelor of Education - French language
Faculty of Arts
2005.09 - 2010.05