Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Hi, I’m

GANESH RAVI

IT Administrator
Chennai
GANESH RAVI

Summary

Experienced server support engineer familiar with user support and root cause analysis. Advanced knowledge of server operations and dedication to seeing issues through to the end. Works well in remote and desk-side environments.

Dedicated professional with experience providing technical support to end users in a corporate environment. Proven track record of resolving complex technical issues quickly and efficiently, while providing excellent customer service. Skilled in troubleshooting hardware and software issues, system maintenance, and network configuration. Adept at training users on new applications and technologies, working with remote users, and staying abreast of new developments in the IT industry.

Overview

11
years of professional experience
7
years of post-secondary education
7
Certifications
4
Languages

Work History

Assure Techno Trading Solution

Advisory IT Specialist
01.2024 - Current

Job overview

  • Maintained optimal network performance through regular monitoring, troubleshooting, and capacity planning activities.
  • Contributed to long-term IT strategy discussions, offering insights based on industry trends and emerging technologies.
  • Improved user satisfaction by providing prompt technical support and addressing software or hardware issues effectively.
  • Championed cybersecurity best practices across the company, leading efforts to raise awareness of potential risks and mitigation strategies.
  • Office 365 tenant migrations, Office 365 exchange administrators,and Office 365 security administrators relate to troubleshooting.
  • Acronis office 365 backup,one drive backup and share point backup handling
  • Acronis server and system backup, recovery, and remote support
  • Veaam refers to backup and recovery support
  • Huawei cloud ECs and OBS developed and supported
  • Sql DB backup and recovery developed and supported
  • Azure cloud development and support,configuration,and troubleshooting
  • AWS cloud development support,configuration,and troubleshooting
  • Sophos firewall,fortnet firewall and sonicwall firewall support
  • Cisco Switch's, Ap and Aruba Switch's,AP configuration,troubleshoot
  • Collaborated with cross-functional teams to deliver seamless integration of new systems into existing workflows
  • Streamlined operations with the development of custom software solutions tailored to meet specific business needs

Philips Domestic Appliances

Senior IT Support Engineer
07.2022 - 01.2024

Job overview

  • Configured and implemented IT initiatives to produce measurable business value
  • Developed and led large-scale technology initiatives for long-term strategic plans and solutions
  • Assessed business requirements to forecast annual budgetary operational costs
  • Analyzed financial investment in IT systems, potential return on investment, and impact on productivity.
  • Enhanced network security through the deployment of advanced firewall configurations and intrusion prevention systems.
  • Played a key role in successful cloud migration initiatives by planning, executing, and managing various aspects of the process from start to finish.
  • Collaborated with cross-functional teams to successfully complete large-scale technology projects on time and within budget.
  • Reduced server downtime by performing regular hardware upgrades and software patches.

Sekisui Dljm Molding Pvt Ltd.

IT Executive
03.2021 - 06.2022

Job overview

  • Configured and implemented IT initiatives to produce measurable business value
  • Developed and led large-scale technology initiatives for long-term strategic plans and solutions
  • Assessed business requirements to forecast annual budgetary operational costs
  • Analyzed financial investment in IT systems, potential return on investment, and impact on productivity.
  • Managed cybersecurity initiatives to safeguard company data and reduce the risk of security breaches.
  • Designed comprehensive training programs for employee development in new technologies, fostering a culture of continuous learning within the organization.

Star Link Communication Pvt Ltd.

SR.ENGINEER
08.2019 - 03.2021

Job overview

  • Controlled project costs by approving expenditures
  • Adhered to timelines to meet quality assurance targets
  • Evaluated sites to determine soil adequacy for handling building foundation loads
  • Determined project specifications by thoroughly studying performance standards, requirements, and technical studies.
  • Developed technical documentation for seamless communication of complex engineering concepts among team members and stakeholders.


Apollo Engineering College

Network Administrator
08.2015 - 07.2019

Job overview

  • Identified and immediately resolved issues with network devices
  • Performed day-to-day LAN and WAN administration, maintenance, and support
  • Maintained network hardware and software and monitored the network to support network availability for end users
  • Monitored system performance and responded to alerts.

Apollo Engineering College

System Administrator
07.2013 - 08.2015

Job overview

  • Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability
  • Established network specifications and analyzed workflow, access, information, and security requirements
  • Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
  • Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to endusers.
  • Evaluated emerging technologies for relevance within the organization''s infrastructure, making recommendations based on potential benefits or risks involved with adoption/integration processes.

Education

Anna University - Lord Venkateswara Engineering College
Chennai

B.E from Computer Science And Engineering
07.2008 - 05.2012

Government Boys Higher Secondary School
Pattukkottai ,Thanjavur

HSSC from BIO Math's
06.2006 - 05.2008

University Overview

GPA: 62%

Government Boys Higher Secondary School
Pattukkottai ,Thanjavur

SSLC
04.2005 - 05.2006

University Overview

GPA: 61%

Skills

Software Development

undefined

Certification

Oracle cloud infrastructure certification, 12/2023
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Advisory IT Specialist

Assure Techno Trading Solution
01.2024 - Current

Senior IT Support Engineer

Philips Domestic Appliances
07.2022 - 01.2024

IT Executive

Sekisui Dljm Molding Pvt Ltd.
03.2021 - 06.2022

SR.ENGINEER

Star Link Communication Pvt Ltd.
08.2019 - 03.2021

Network Administrator

Apollo Engineering College
08.2015 - 07.2019

System Administrator

Apollo Engineering College
07.2013 - 08.2015

Anna University - Lord Venkateswara Engineering College

B.E from Computer Science And Engineering
07.2008 - 05.2012

Government Boys Higher Secondary School

HSSC from BIO Math's
06.2006 - 05.2008

Government Boys Higher Secondary School

SSLC
04.2005 - 05.2006
GANESH RAVIIT Administrator