Gasim Ahmed
Low Current Engineer
Dahran Al Janoub,Aseer
Summary
Motivated Low Voltage Engineer experienced identifying issues and applying appropriate techniques for problem resolution. Determined employee with over 5 years of coordinating technical staff members on projects and programming security units. Possessing laudable listening and critical thinking skills.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Electrical Engineer
Pest Of Mind Company
Dahran al janub
10.2022 - Current
- Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
- Identified problematic components and wiring issues and applied troubleshooting techniques.
- Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.
- Mounted panels for motion detectors, keypads and controls.
- Trained newly hired technicians on proper installation of low voltage wiring systems.
- Worked according to applicable fire and electrical codes for customer safety.
- Demonstrated system use, maintenance and care to customers.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Calculated amounts for designing and testing electrical systems and supplied finished costs to customers.
- Updated hardware and software platforms by implementing automation and efficiency improvements.
- Worked to create safe, low-cost and dependable designs.
- Increased sales by 10%
IT Help Desk
Atef Al salamony Company
Cairo
09.2018 - 08.2020
- ERB system admin
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Configured hardware, devices, and software to set up work stations for employees.
- Researched product and issue resolution tactics to address customer concerns.
- Provided on-call support for critical issues related to [Market control program].
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Assisted with updating technical support best practices for use by team.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Configured hardware and granted system permissions to new employees.
- Suggested software and hardware modifications to reduce lag time and improve overall speed.
- Provided basic end-user troubleshooting and desktop support.
- Monitored systems in operation and quickly troubleshot errors.
- Documented support interactions for future reference.
Light Current Engineer
Shams Technology
Cairo
01.2017 - 12.2018
- Installation and Troubleshooting (Network, CCTV, ip came, ZK time attendance, intercom)
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Skilled at working independently and collaboratively in team environment.
- Learned and adapted quickly to new technology and software applications.
- Excellent communication skills, both verbal and written.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Increased sales by 10%.
Education
Bachelor of Science - Communication Engineering
Nyala University
Nyala 11.2011 - 03.2016
Skills
Excellent technical knowledge of all MS Windows OS; (XP, 7, 8, 10)
Time management
Fast learning
Excellent technical knowledge of ERP System
Upgrading computers Performing installationsInstalling, configuring, and optimizing softwarePerforming preventive maintenance Troubleshooting
System integration
Circuit testing
Safety compliance
Staff Training
Troubleshooting techniques
Systems repair
Corses
- CCNA
- MCSA
- INTRODUCTION TO CYBER SECURITY
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Electrical Engineer
Pest Of Mind Company
10.2022 - Current
IT Help Desk
Atef Al salamony Company
09.2018 - 08.2020
Light Current Engineer
Shams Technology
01.2017 - 12.2018
Bachelor of Science - Communication Engineering
Nyala University
11.2011 - 03.2016