GAZA ALHABABI
Riyadh
Summary
I am looking for a position as a systems engineer , software developer and support for all my IT needs that provide opportunities for growth and allow me to utilize my leadership skills and experience. Dynamic IT professional versed in data security and privacy protocols. Implement innovative solutions to reduce vulnerabilities. Trained in disaster recovery and data management strategies.
Overview
8
8
years of professional experience
Work history
Help Desk Officer
Clarity of vision Information Technology
Riyadh
06.2022 - Current
- Led crime prevention programmes that resulted in [Number]% reduction of serious crimes reported in [Timeframe].
- Minimised risk of harm for victims and their families by providing information and support surrounding case progress and the judicial system.
- Prevented loss of life by executing rescue functions, including First Aid and CPR, at traffic accidents and disasters.
- Managed suspect interviews, employing [Skill] and [Skill] to assess veracity of statements.
- Performed investigative research, using Police National Computer (PNC) to maintain high quality of data.
- Maximised road safety by monitoring and investigating suspicious persons and situations through sobriety tests, traffic direction, [Task] and [Task].
- Acted quickly in emergency situations, exercising expert judgment to determine most appropriate course of enforcement action.
- Ensured crime investigations and documentation were of the highest standard by maintaining up-to-date knowledge of all relevant legislation and force policy, including criminal law, PACE and CPIA.
- Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
- Provided traffic control, site security and patrolling services at national events with up to [Number] attendees.
- Implemented crime prevention strategies, helping to reduce reported violent crime rate by [Number]% annually.
- Attended emergency situations, employing [Number] years of experience to secure optimal resolutions in line with force regulations.
- Assessed and verified information given in victim and witness statements to improve investigation workflow.
AL QADA PRIVATE SCHOOLS
KHAIR TRADING COMPANY
Riyadh
01.2017 - 01.2021
- Received promotion from [Job title] to Subject Teacher within [Timeframe].
- Planned and executed innovative [Area of study] lessons to improve students' [Skill] and [Skill] through [Action].
- Oversaw daily learning activities of [Number]+ students aged [Number] to [Number].
Account manager
Khair Trading Company
Riyadh
01.2016 - 01.2017
- Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules.
- Managed [Number] long-term customer relationships, totalling annual revenue of £[Number].
- Visited customer locations to determine needs, set up contracts and provide training.
- Retained existing customer accounts through consistent engagement and sales data analysis.
- Exceeded sales targets by delivering high call volumes and tailored product recommendations.
- Conducted market and competitor analysis to identify growth opportunities.
- Handled customer concerns and complaints to resolve issues and build loyalty.
- Managed large account portfolio and lead generation campaigns with [Software].
Education
A course in Ethical hacker from the - undefined
A course in Cybercrime from the - undefined
Google IT Support Professional Certificate (2022) - undefined
Bachelor - Computer Science
King Khalid University, College of Computer Science
A course in full stack web development from ( Udemy ) - undefined
2021
. A course in the English language from the United - undefined
Kingdom, ETC International College
2020
Technical and Vocational Training Corporation - undefined
2020
Technical - undefined
and Vocational Training Corporation
2020
A course in project management and risk avoidance - undefined
National Entrepreneurship Institute
2019
Hour of Code course to train more than 500 trainees ( Microsoft ) - undefined
2018
A course in Cybersecurity from the - undefined
Technical and Vocational Training Corporation
2017
Skills
- TECHNICAL SKILLS
- Security
- Network
- Problem Solving
- Malware Analysis
- Risk Analysis
- Risk & Compliance
- Threat & Vulnerability
- Information Security
- Microsoft Office
- Languages:
- C , Java ,Javascript, PHP ,Python, C# , html , Css
- ERP System
- SKILS
- Excellent communication and interpersonal skills
- Language "Arabic and English"
- Self-motivated in gaining knowledge and acquiring new skills
- Collaboration, Teamwork, public speaking
- Self-Motivator, fast learner
- Professional in use ofcomputer and internet
- All documents will be available upon request
Languages
English
Intermediate
B1
Timeline
Help Desk Officer
Clarity of vision Information Technology
06.2022 - Current
AL QADA PRIVATE SCHOOLS
KHAIR TRADING COMPANY
01.2017 - 01.2021
Account manager
Khair Trading Company
01.2016 - 01.2017
A course in Ethical hacker from the - undefined
A course in Cybercrime from the - undefined
Google IT Support Professional Certificate (2022) - undefined
Bachelor - Computer Science
King Khalid University, College of Computer Science
A course in full stack web development from ( Udemy ) - undefined
. A course in the English language from the United - undefined
Kingdom, ETC International College
Technical and Vocational Training Corporation - undefined
Technical - undefined
and Vocational Training Corporation
A course in project management and risk avoidance - undefined
National Entrepreneurship Institute
Hour of Code course to train more than 500 trainees ( Microsoft ) - undefined
A course in Cybersecurity from the - undefined
Technical and Vocational Training Corporation
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