Gemma Mastura

Dynamic hospitality professional with 8 years of comprehensive experience in supervisory and service roles within the Catering & restaurant industry. Proven ability to enhance customer satisfaction through exceptional service and effective team leadership. Skilled in fostering a positive dining environment, managing operations, and delivering high-quality service. Adept at training staff to ensure optimal performance and uphold standards. Committed to creating memorable experiences that drive repeat business and enhance the establishment’s reputation.