GEMMALYN PINGOL
Pampanga,Philippines
Summary
Dedicated professional with extensive expertise in speciality coffee, known for exceptional punctuality and reliability. Demonstrates proficiency in coffee brewing, espresso preparation, and beverage creativity, complemented by strong skills in inventory management and budgeting control. Proven track record of effective team leadership, aiming to enhance operational efficiency and elevate customer satisfaction within the coffee industry.
Overview
9
9
years of professional experience
Work history
Senior barista
Mansour Al Farraj
Riyadh, Kingdom of Saudi Arabia
2022.09 - Current
- Conducted weekly stock takes, ensuring adequate supplies at all times.
- Initiated regular maintenance checks on all equipment for uninterrupted operations.
- Participated in local events representing the café brand, contributing towards community engagement efforts.
- Implemented workplace hygiene standards, maintaining health and safety regulations compliance.
- Coordinated duties among barista team members during peak periods, ensuring smooth operations.
Barista / Cashier
Five Elafants Specialty Coffee
Riyadh, Saudi Ararbia
2020.07 - 2022.08
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Offered personalised beverage recommendations, enhancing customer rapport.
- Exhibited knowledge of various coffee blends for enhanced customer experience.
- Provided a welcoming atmosphere to customers, promoting return visits.
Service Crew
Al Saaj AlReefi
Riyadh, Saudi Arabia
2017.12 - 2021.07
- Facilitated smooth operations by assisting in kitchen duties when required.
- Assisted in inventory management for efficient stock control.
- Resolved customer complaints promptly, fostering good relations and loyalty.
- Minimised waste with careful food preparation and storage.
Education
Tagulod High School
PhilippinesSkills
- Speciality coffee understanding
- Punctuality and reliability
- Coffee Brewing Expertise
- Inventory Management
- Team Leadership
- Beverage Creativity
- Budgeting control
- Espresso preparation
Timeline
Senior barista
Mansour Al Farraj
2022.09 - Current
Barista / Cashier
Five Elafants Specialty Coffee
2020.07 - 2022.08
Service Crew
Al Saaj AlReefi
2017.12 - 2021.07
Tagulod High School