Highly motivated IT Technician with high ability to provide valuable ideas that can optimize the company’s daily activities. 14 years’ experience working in a mining environment. Equipped with a Diploma in Network Administrating and a Diploma in PC Support Technician A+ Hardware and A+ Software. Medically fit and no criminal record.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
IT Officer
Intellicode Management Systems
Kathu
08.2021 - Current
Provide IT Infrastructure support on Hardware, Software and local network, perform remote troubleshooting through Team Viewer / Any desk to employees, provide accurate information and reporting on IT Hardware and systems, point of contact for staff or clients seeking technical assistance, Service and Repair of all laser and inkjet printers, Ordering and managing of parts and equipment for projects when needed, Installation of software, Setup Printer and scanning software on computers, Relocations and Setup of any IT equipment.
Installing Network cabling, CCTV Camera installations and support (hikvision,Ezviz ) Basic laptop and desktop support
Accurately recording of IT equipment issued to employees
Timeous resolution of issues with IT queries.
Updating of IT equipment registers Set-up of new laptops and desktops and configure/set-up of user profiles.
Maintain and fault find on T&A attendance registers (facial clocking readers)
CCTV / Alarm Technician
CSG Security
Kathu
11.2020 - 07.2021
Installation and maintenance of Electronic Security systems. (Bosch,hikvision) Conduct and oversee quality controls and inspections; Daily maintenance and inspection of equipment and doing fault finding; Assisting control room with viewing purposes on CCTV equipment; Installing and maintaining house alarms and portable alarm units. Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%
Service Engineer
Nashua Kopano
Kathu
12.2015 - 10.2020
Acting as supervisor (attending daily meetings, updating of safety file); Building and installing of new printers. (Ricoh, HP); Daily maintenance and inspection on printers, Fault-finding on printers, clearing of error codes; Configuring printers on the print server; Connecting users to the printer via remote assistance and onsite support to end users; Resolving of calls within the defined SLA time; Replacement of preventative maintenance parts and toners on printers; Receiving and sending of stock.
Managed approximately 30 incoming calls, emails and faxes per day from customers
Technical Program Manager and Data Engineering at DeepThought Global Management SystemsTechnical Program Manager and Data Engineering at DeepThought Global Management Systems