Geser Gano
Sweet Shop Supervisor
Riyadh,riyadh
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
10
10
years of professional experience
Work History
Sweet Shop Supervisor
Over Jar KSA
12.2018 - Current
- Developed strong team dynamics, fostering a positive work environment for all staff members.
- Spearheaded promotional events and campaigns to drive foot traffic and increase sales opportunities in store.
- Initiated staff training programs aimed at improving skills such as customer service techniques or inventory management software usage.
- Analyzed sales data regularly to make informed decisions about future promotions or stock adjustments.
Food Server
Indian Island Restaurant
07.2016 - 07.2018
- Established rapport with regular customers, fostering loyalty through personalized service experiences.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Increased sales by upselling appetizers, desserts, and specialty beverages.
- Supported needs of person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality
Cashier
Kalei's Grill And Restaurant
06.2014 - 01.2015
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Handling multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Bachelor of Arts - English Language Studies
CAP College Foundation, Inc.
Makati, Philippines12.2024
Skills
- Employee Scheduling
- Store operation
- Adaptability
- Leadership
- Openness
Personal Information
Gender: Male
Age: 32
Civil Status: Single
Languages
Tagalog
Native language
English
Proficient
C2
Arabic
Elementary
A2
Spanish
Beginner
A1
Timeline
Sweet Shop Supervisor
Over Jar KSA
12.2018 - Current
Food Server
Indian Island Restaurant
07.2016 - 07.2018
Cashier
Kalei's Grill And Restaurant
06.2014 - 01.2015
Bachelor of Arts - English Language Studies
CAP College Foundation, Inc.
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