Ghadah Al Arifi
Riyadh,Saudi Arabia
Summary
Experienced project manager with a proven track record of leading cross-functional teams to deliver complex projects on schedule and within budget. Skilled in developing comprehensive project plans, managing resources effectively, and mitigating risks to ensure successful project outcomes. Strong communicator with a focus on building and maintaining positive relationships with stakeholders. Committed to continuous improvement and implementing best practices to drive project success.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Account manager & Project manager
Masdr Data Solution
Riyadh, Riyadh Region
03.2022 - Current
- Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
- Handled customer concerns and complaints to resolve issues and build loyalty.
- Prepared and managed project plans from end to end, meeting required milestones.
- Monitored project spending and compiled budgets to develop business use cases.
- Led cross-functional teams in project completion, offering continuous guidance to proactively mitigate delays.
- Led technical delivery teams to deliver high-quality solutions within agreed timescales.
- Oversaw account portfolio to deliver top-quality account services.
- Develop strategic account plans outlining objectives, milestones, and strategies for achieving client goals and maximizing revenue.
- Defined project scope, milestones and task allocation to establish and maintain clear progress plans.
- Built relationships with stakeholders through outstanding client management skills.
- Led and motivated talented project teams, achieving targets within stipulated deadlines.
- Drove client retention through quality project execution.
- Submitted performance feedback to stakeholders, keeping project teams on track.
- Led meetings with department executives to review project status, drafting action plans to deliver proposed changes.
Account manager & Project manager
Tech Stations
Riyadh, Riyadh Region
05.2021 - 03.2022
- Act as the primary point of contact for clients, addressing their inquiries, concerns, and requests in a timely and professional manner.
- Foster strong relationships with clients to understand their needs, preferences, and goals, and identify opportunities for upselling or cross-selling.
- Negotiated contracts and closed deals to achieve favourable terms for corporate objectives.
- Promoted company values and services at client meetings to solidify value and present winning proposals.
- Prepared and managed project plans from end to end, meeting required milestones.
- Led meetings with both client and internal teams to facilitate and drive project completion and provide status updates.
- Lead and motivate project teams, assigning tasks, setting priorities, and managing resource allocation to ensure project deliverables are met on time and within budget.
- Manage client expectations, provide regular updates on project progress, and address any concerns or issues that may arise during the project.
Project manager
AHB
Riyadh, Saudi Arabia
11.2019 - 05.2021
- Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
- Built and nurtured professional relationships with wide range of stakeholders.
- Delivered on projects' key objectives with agreed budgets, timelines and standards.
- Develop detailed project plans outlining scope, objectives, timelines, milestones, resources, and budget allocations.
- Delivered short-term plans and performance requirements, holding weekly progress meetings.
- Allocate resources effectively, including personnel, equipment, and materials, to ensure project tasks are completed efficiently and on schedule.
Marketing executive - COOP
Eye Of Riyadh
Riyadh, Riyadh Region
02.2017 - 05.2018
Education
Bachelor of Business Administration - Economics
Princess Norah bint Abdulrahman University
Riyadh, Saudi Arabia 06.2012 - 08.2017
Skills
- Leadership
- Public relations
- Problem-solving
- Communication
- Organization
- Negotiation
- Decision - Making
- Analytical problem solving
- Vendor management
- Needs analysis
- Client meetings
- Client development
Certification
- Certified Project Management Professional, PMI
- Entry certificate in Business Analysis, Bakkah
- Certified Business Development Professional, Meric
- Client Management Strategies for Retention & Growth, Glomacs
Projects
- Ministry of Culture.
- Diriyah Gate Development Authority.
- Ministry of Labor and Social Development.
- Saudi Council of Engineers.
- Human Resources Development Fund.
- Saudi Electricity Company.
Timeline
Account manager & Project manager
Masdr Data Solution
03.2022 - Current
Account manager & Project manager
Tech Stations
05.2021 - 03.2022
Project manager
AHB
11.2019 - 05.2021
Marketing executive - COOP
Eye Of Riyadh
02.2017 - 05.2018
Bachelor of Business Administration - Economics
Princess Norah bint Abdulrahman University
06.2012 - 08.2017
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