Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ghadah Alhumaid

Human Resources Manager
Riyadh

Summary

Results-driven HR Manager with over 10 years of experience in leading comprehensive human resources functions with a specialization in employee relations and HR Compliance. Recognized as a subject matter expert in handling complex ER cases. Proven track record in managing end-to-end HR operations, including onboarding, offboarding, compliance, and policy enforcement. Skilled in ensuring HR practices align with local labor laws, internal procedures, and organizational goals. Adept at partnering with leadership to foster a compliant, inclusive, and high-performance workplace culture.

Overview

10
10
years of professional experience
7
7
years of post-secondary education
3
3
Certifications

Work History

Employee Relation Business Partner

KPMG Professional Services
02.2025 - Current
  • Serve as the central point of expertise for employee relations across all business units.
  • Partner with HR Business Partners to advise leaders and managers on ER issues, including performance management, grievances, disciplinary actions, investigations, and conflict resolution.
  • Manage and oversee sensitive ER cases, ensuring they are handled fairly, consistently, and in compliance with company policies and employment law.
  • Lead and coordinate the exit interview process, ensuring structured data collection and feedback analysis.
  • Conduct turnover analysis and provide insights, trends, and recommendations to reduce attrition.
  • Review and update ER policies, processes, and guidelines to align with local laws and company values.
  • Partner with Legal and Compliance teams on risk management in complex employee cases.
  • Monitor ER trends and metrics to provide insights and proactive recommendations to leadership.
  • Support HRBPs in change management and organizational restructuring activities from an ER perspective.
  • Lead or participate in cross-functional HR projects related to employee engagement, culture, and compliance.


People Projects & Compliance Manager

KPMG Professional Services
01.2023 - 01.2025
  • Collaborated with cross-functional teams to establish clear compliance guidelines and expectations for all departments.
  • Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
  • Managed investigations into potential violations of laws or regulations, ensuring swift resolution and corrective actions when necessary.
  • Streamlined compliance processes by implementing efficient monitoring systems and tools.
  • Identify the audit observations, and ensure they are fulfilled.
  • Identify the complaints regarding people, function, and maintain effective escalation management processes.
  • Assign project owners to business initiatives.

People Services Manager

KPMG Professional Services
10.2021 - 12.2022
  • Own end-to-end onboarding and offboarding processes, ensuring a high-quality experience.
  • Lead contract and compliance management, ensuring legal and regulatory adherence.
  • Oversee HR operations across the employee lifecycle (transfers, promotions, data management, and benefits administration).
  • Act as a point of escalation for complex employee queries, and HR operational issues.
  • Partner with HR Business Partners, Talent Acquisition, and Payroll to drive seamless, cross-functional processes.
  • Support the implementation of HR systems and digital tools.
  • Contribute to HR policy development, and ensure alignment with local labor legislation.
  • Lead reporting, analytics, and insights to support business decision-making.
  • Mentor and guide junior HR team members where applicable.
  • Drive continuous improvement initiatives to enhance service delivery and efficiency.

People Services Associate Manager

KPMG Professional Services
11.2020 - 09.2021
  • Manage the onboarding process for new hires, including documentation, orientation, and systems setup.
  • Oversee employment contracts and amendments, ensuring accuracy, compliance, and timely execution.
  • Maintain HR systems and records, ensuring data accuracy, and confidentiality.
  • Administer employee lifecycle transactions (e.g., transfers, promotions, terminations).
  • Support policy and process adherence across HR operations.
  • Partner with cross-functional teams (Talent Acquisition, Payroll, IT) to provide a smooth employee experience.
  • Identify process improvements to increase efficiency and reduce manual work.
  • Provide reporting and metrics related to HR operations activities.

Sr. HR & Admin Specialist

Amutlaq Group
06.2016 - 11.2020
  • Process and prepare employment records related to events such as hiring, termination, leaves, transfers, or promotions, using HRM system software.
  • Screen CVs, shortlist, and conduct interviews; write job offer letters, contracts, and regret letters.
  • Meet department heads to align the specifications of required personnel for selected candidates.
  • Run monthly payroll and generate bank files for salary payments.
  • Renewing the yearly health insurance policy with the best offer, and issuing health insurance for new employees, excluding ex-employees, and claiming employee reimbursements.
  • Follow up on registering and excluding employees from GOSI, and handle other government sites, such as the Chamber of Commerce and MOL.
  • Follows up on the attendance system and submits required periodic reports.
  • Updates the HR Information System to ensure all personnel information is properly captured.
  • Update human resources, and administration policies and procedures.
  • Prepare a manpower plan and budget, identifying the required number of employees for each division.
  • Provide general services to staff in the organization.

Compensation & Benefits Analyst

TCS (General Electrics Project)
07.2015 - 05.2016
  • Processing up to 25 financial claims daily relating to employee education and training expenses, overtime, children's tuition fees, advance housing, electricity and water bills, per diem allowance, and more.
  • Communicating with GE's HR heads in around 18 cities around the world.
  • Supervising and training new team members to process daily translations, and audit their work.
  • Translating invoices and receipts received in foreign languages.
  • Checking and reviewing each employee's claim history and cap limit by considering employees' eligibility and the organization's policy and procedure.
  • Preparing and recording data in a detailed daily report, and submitting the report to the team's manager.
  • Posting final financial reports for each city in the system by meeting the monthly deadlines to be paid with payroll.

Education

MBA - Human Resources Management

Al-Yahamah University
Riyadh
01.2018 - 12.2019

Bachelor of Arts - English Language And Literature

Princess Nora University
Riyadh
01.2008 - 01.2013

Skills

    Time Management

Communication Skills

Decision Making & Problem Solving

English Fluency

Business Process Outsourcing (BPO)

Payroll Software Proficiency

Numeracy Skills

Certification

Human Resources Management and Employment Law- Najd Training

Timeline

Employee Relation Business Partner

KPMG Professional Services
02.2025 - Current

People Projects & Compliance Manager

KPMG Professional Services
01.2023 - 01.2025

People Services Manager

KPMG Professional Services
10.2021 - 12.2022

People Services Associate Manager

KPMG Professional Services
11.2020 - 09.2021

Human Resources Management - Meric

04-2018

MBA - Human Resources Management

Al-Yahamah University
01.2018 - 12.2019

Human Resources Administration Skills - Meirc

05-2017

Human Resources Management and Employment Law- Najd Training

12-2016

Sr. HR & Admin Specialist

Amutlaq Group
06.2016 - 11.2020

Compensation & Benefits Analyst

TCS (General Electrics Project)
07.2015 - 05.2016

Bachelor of Arts - English Language And Literature

Princess Nora University
01.2008 - 01.2013

Similar Profiles

CREATE PROFILE
Ghadah AlhumaidHuman Resources Manager