Ghadah Mater G M
Summary
Highly skilled problem-solver with exceptional analytical and critical thinking abilities. Capable of independently managing crucial tasks and attending to over 48 clients per day. Employ a strategic and forward-thinking approach to consistently surpass benchmarks and achieve targets.
Overview
12
12
years of professional experience
Work History
Licensed social specialist
King ABDULAZIZ Medical City
01.2015 - Current
- The plans are updated monthly with the latest interventions, strategies, and progress notes to ensure you receive the best care
- Created and executed detailed post-discharge plans for clients returning to the community
- Established and nurtured essential relationships with community members, which led to valuable partnerships
- Supervised interns and gave case management feedback
- Formulated treatment plan strategies with multidisciplinary teams to provide a comprehensive and continuous care plan
- Documented case notes daily and coordinated follow-up for seamless case management
- Developed and facilitated psycho-education and therapy groups to improve residents' quality of life
- Facilitated family therapy sessions between children, caregivers, and siblings to remediate conflict and build healthy relationships
- Participated in clinical supervision to maintain professional development
- Interviewed clients, families, or groups to assess situations, limitations, and issues and implement services to address needs
- Analyzed customer needs and recommended appropriate products or services
- Assisted teams with applying basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
- Evaluated competitor strategies to identify potential threats and opportunities for growth
- Developed training materials for new employees and facilitated training sessions
- Implemented process improvements to increase efficiency and reduce costs
- Collaborated with cross-functional teams to address issues and achieve common goals
- Prepared detailed reports for management, highlighting project progress and areas of concern
- Ensured compliance with all relevant regulations by staying current on industry laws and guidelines
- Managed projects from conception to completion, ensuring timely delivery and client satisfaction
Patient Services Specialist
Riyadh Care Hospital
01.2013 - 12.2014
- Facilitated seamless communication between patients, families, and clinical staff for optimal care coordination.
- Consistently maintained confidentiality of sensitive information by regulatory guidelines to protect privacy rights of all parties involved in care provision process.
- Provided excellent customer service to patients and medical staff.
- Followed document protocols to safeguard confidentiality of patient records.
Education
Bachelor's degree - Social Services
Princess Nora Bint Abdurrahman
Diploma - CIT
AlFaisal Academy
No Degree - Data Analytics
King Saud University
No Degree - Qualifying Program For The Professional's Practice
King Saud University
No Degree - Innovative Technologies in Social Services
King Saud University
No Degree - The Role of The ISO 9001 Quality Management
King Saud University
No Degree - Customer Services (Is It Enough To Be Moral)
King Saud University
Global Sustainable Corporate Social Responsibility
Macquarie University
No Degree - Leadership And Team Development
King Saud University
Riyadh, Saudi ArabiaSkills
- Flexibility
- Team leadership
- Root Cause Analysis
- Time management
- Emergency Response
- Decision-making
- Resource Allocation
- Customer Relations
- Project Management
- Quality Assessment
- Management collaboration
- Team Performance Improvement
- Quality assurance
- Training and Development
- Advanced communication
- Customer relations
- Technical communication
- Expert problem solving
- Analytical thinking
- Documentation management
- Customer relationship management (CRM)
- Performance management
Languages
Arabic
English
Social Associations
- Member in Naga
- Member in Wa3i
- Member in Takamuliah
Timeline
Licensed social specialist
King ABDULAZIZ Medical City
01.2015 - Current
Patient Services Specialist
Riyadh Care Hospital
01.2013 - 12.2014
Bachelor's degree - Social Services
Princess Nora Bint Abdurrahman
Diploma - CIT
AlFaisal Academy
No Degree - Data Analytics
King Saud University
No Degree - Qualifying Program For The Professional's Practice
King Saud University
No Degree - Innovative Technologies in Social Services
King Saud University
No Degree - The Role of The ISO 9001 Quality Management
King Saud University
No Degree - Customer Services (Is It Enough To Be Moral)
King Saud University
Global Sustainable Corporate Social Responsibility
Macquarie University
No Degree - Leadership And Team Development
King Saud University
Similar Profiles
Joven MorenaJoven Morena
Dental Tecnician at King Abdulaziz Medical City Formerly King Fahd National Guard HospitalDental Tecnician at King Abdulaziz Medical City Formerly King Fahd National Guard Hospital
Talal YahyanTalal Yahyan
Associate Consultant at King Abdulaziz Medical CityAssociate Consultant at King Abdulaziz Medical City
SAAD ALDHAFYANSAAD ALDHAFYAN
PHARMACIST II at King Abdulaziz Medical CityPHARMACIST II at King Abdulaziz Medical City
QHAMKILE GETRUDE SHABALALAQHAMKILE GETRUDE SHABALALA
Dialysis Nurse /Promoted to Nurse Manager at King Abdulaziz Medical City HospitalDialysis Nurse /Promoted to Nurse Manager at King Abdulaziz Medical City Hospital
Steve HammerSteve Hammer
Licensed Specialist Clinical Social Worker at Private PracticeLicensed Specialist Clinical Social Worker at Private Practice