Innovative professional with proven track record of developing solutions. Adept in multiple programming languages and offers great task prioritization and organizational skills. Proven ability to troubleshoot complex programming problems.
Overview
6
6
years of professional experience
Work History
Computer Programmer
Al-Jazirah Clinic
10.2018 - 08.2023
Built databases and table structures for web applications.
Updated documentation with project deviations to capture changes.
Stored, retrieved and manipulated data for close analysis of database performance.
Implemented scripts to enhance user experience.
Tested server code to validate code changes.
Tested hardware and performed troubleshooting techniques to identify problems.
Performed regression and system-level testing to verify software quality prior to release.
Delivered scalable system architecture to support high-availability Internet site with various internal applications.
Designed and implemented scalable applications for data extraction and analysis.
Tested and deployed scalable and highly available software products.
Provided technical support using knowledge of complex technology to solve problems and support new projects.
Authored code fixes and enhancements for inclusion in future code releases and patches.
Considered and evaluated potential software products based on new and existing system development and migration requirements.
Analyzed and designed relational databases using (HTML, CSS, JS, VB and VB.NET.)
Contributed to codebase used in software deployment on multiple devices, using Macrium, Switch RAM and projects using PHP.
Receptionist
Gamma Hospital
06.2017 - 09.2018
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Corresponded with clients through email, telephone, or postal mail.
Handled cash transactions and maintained sales and payments records accurately.
Managed multiple tasks and met time-sensitive deadlines.
Maintained confidentiality of information regarding clients and company.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Tracked important information in Oracle, spreadsheets and ran reports or generated graphs using data.
Resolved customer problems and complaints.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Organized, maintained and updated information in computer databases.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.