Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
ProjectManager
Ghadeer Mohammednur

Ghadeer Mohammednur

Senior Project Manager
Jeddah,Saudi Arabia

Summary

My main goal is to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience
9
9
years of post-secondary education
2
2
Languages

Work History

Call Center Representative

Perfect Response
Jeddah, Saudi Arabia
04.2014 - 08.2015
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Reached out to customers after completed sales to suggest additional service or product purchases.
  • Met customer call guidelines for service levels, handle time and productivity.

Field Coordinator

YouGov Siraj
Jeddah, Saudi Arabia
08.2015 - 01.2017
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Created and maintained daily and weekly reports for upper management.
  • Implemented and supervised market research projects from start to finish with focus groups, surveys and interviews.
  • Created and presented real-time reports on current market conditions to upper management.
  • Prepared reports of findings by illustrating data graphically and translating complex findings into written text.
  • Utilized different tools to analyze marketing and financial trends and suggested measures to reduce costs and improve business processes.
  • Conducted primary and secondary research to better understand customer needs and behaviors.
  • Coordinated Field, assigned projects crew, implemented fixed schedules.

Qualitative Researcher

Feedback
Jeddah, Saudi Arabia
01.2018 - 04.2019
  • Identified issues, analyzed information and provided solutions to problems.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Delivered effective oral presentations to staff and clients based upon data compiled from different research sources.
  • Created and implemented procedures to obtain required information and support research goals.
  • Consulted with clients to identify survey needs and specific requirements such as special samples.

Senior Quantitative Project Manager

Alpha Field And Tab
Jeddah, Saudi Arabia
05.2021 - Current
  • Identified issues, analyzed information and provided solutions to problems.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed strong communication and organizational skills through working on group projects.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Scheduled and attended meetings with clients and prospective clients as requested.
  • Interacted with clients on regular basis to quickly alleviate issues and provide project updates.

Education

High School - Science Education

Al-Hukamaa Int. School
Jeddah
04.2005 - 04.2014

Skills

    Understanding of project methodology

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Senior Quantitative Project Manager

Alpha Field And Tab
05.2021 - Current

Qualitative Researcher

Feedback
01.2018 - 04.2019

Field Coordinator

YouGov Siraj
08.2015 - 01.2017

Call Center Representative

Perfect Response
04.2014 - 08.2015

High School - Science Education

Al-Hukamaa Int. School
04.2005 - 04.2014

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Ghadeer MohammednurSenior Project Manager