Ghadi Alqahtani

Provided exceptional customer service by addressing client inquiries and resolving issues through multiple channels, including calls and emails focusing on order-related questions and payment issues. Supported customers with troubleshooting, product information, and account management to ensure satisfaction and loyalty.

Managed high volumes of customer interactions via phone and email, addressing concerns with professionalism and accuracy. Assisted clients with service requests, maintained records of interactions, and contributed to achieving performance targets.

Handled various administrative tasks, including managing employee requests, scheduling meetings, and organizing documents. Supported day-to-day operations by ensuring effective communication between teams and contributing to efficient workflow management.