Ghaidaa Abed Al-Malki
Jeddah,Saudi Arabia
Summary
Organized with two years of experience in office work and customer service. Good at time management, staying on track with tasks, and supporting things to run smoothly. Always willing to learn more to support the team and accomplish tasks with a positive attitude. Motivated to grow, learn new skills and take on new challenges to improve personally and professionally.
Overview
2
2
years of professional experience
Work history
Office Manager & Appointment Coordinator
Counseling circle for Psychotherapy & Consultation
Jeddah, Saudi Arabia
09.2021 - 01.2024
- Implement full office management to ensure efficient operations.
Schedule and organize appointments to improve time management. - Provide exceptional customer service to enhance customer satisfaction and fulfill their requests quickly and accurately.
- Draft official letters and correspondence to maintain professionalism.
- Ensure daily operations and office tasks are smooth and executed accurately and efficiently.
- Successfully accomplish tasks within tight deadlines.
- Increase customer satisfaction by resolving issues.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Education
B.A. - Communication & Media – Journalism
King Abdulaziz University
Jeddah, Saudi ArabiaProfessional Diploma In Graphic Design – TVTC Accredited
Roaya Training Center
Cairo, EgyptSkills
- Microsoft Word and PowerPoint
- Canva and poster design
- Customer service
- Office coordination
- Time organisation
Courses & Training
- Journalism Training Program, Okaz Newspaper, KSA
- News Editing, Al-Gomhoriah Newspaper, Egypt
- Media Skills, Doroob Program
- Customer Service Fundamentals, Monshaat Academy
Languages
Arabic
Native
English
Elementary
Timeline
Office Manager & Appointment Coordinator
Counseling circle for Psychotherapy & Consultation
09.2021 - 01.2024
B.A. - Communication & Media – Journalism
King Abdulaziz University
Professional Diploma In Graphic Design – TVTC Accredited
Roaya Training Center
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