ABDULLAH ALDUHAMI
Overview
2027
2027
years of professional experience
1
1
Certification
Work history
Customer Service Specialist
ALMAJDIAH
Riyadh
2025.11 - 2026.06
- Accurately recorded and processed customer data using CRM systems
Specialist Project Manager
MANZIL
Riyadh
2024.12 - 2025.11
- Managed and supervised preventive and corrective maintenance activities to ensure operational continuity, maximize equipment reliability, and minimize unplanned downtime.
- Led, coached, and developed maintenance teams to achieve high levels of efficiency, productivity, and performance.
- Established and organized a fully integrated maintenance department, implementing preventive maintenance programs and scheduled maintenance plans for equipment and facility systems.
- Supervised construction and renovation projects, managed contractor selection and contracts, and ensured projects were completed on time, within budget, and in compliance with quality and safety standards.
- Coordinated with vendors, suppliers, contractors, and subcontractors while monitoring spare parts inventory to ensure high-quality work and uninterrupted operations.
Head of Operations
STORMING
Riyadh
2025 - 2025
- Maintained high standards of service by implementing quality control procedures.
- Led diverse teams, promoting a cooperative work environment.
- Managed budget preparations for fiscal responsibility.
- Increased customer satisfaction by resolving issues.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Maintenance Supervisor
AL-MOZAINI GROUP
Riyadh
2024.03 - 2024.12
- Led company-wide maintenance operations and managed multi-site projects to ensure operational efficiency and asset reliability.
- Supervised the operation and maintenance of engineers’ accommodation housing more than 1,500 residents, ensuring service continuity and high facility standards.
- Implemented preventive maintenance plans and improved equipment performance while ensuring compliance with health and safety standards.
- Enhanced equipment efficiency through regular maintenance and rapid fault response.
Civil Supervisor
ARKITECTONICA
Riyadh
2024 - 2024
- Supervised civil construction works in accordance with approved drawings and technical specifications.
- Monitored project progress to ensure quality standards and timely completion.
- Supervised contractors and subcontractors while coordinating with relevant stakeholders.
- Ensured compliance with quality and safety standards and prepared progress reports.
Supervisor
SEVEN
Riyadh
2021.01 - 2024.03
- Managing daily operations and coordinating tasks to ensure efficient workflow
- Delivering high-quality service to enhance customer satisfaction.
- Training and motivating the team to improve performance
- Implementing safety and quality procedures while reducing risks
- Supervising store opening and closing and ensuring security
Crew Member
SEVEN
Riyadh
2020.10 - 2021.01
- Acted as team player by helping colleagues finish their tasks.
- Trained in food safety and hygiene practices.
- Handled customer complaints using quick decision-making to resolve issues.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Education
Bachelor of Engineering - Civil Engineer
PSU
Riyadh 03/2022 - 05/2024
Bachelor's - Management Information Systems
Arab Open University
RiyadhSkills
- Microsoft Excel
- Time Management
- Communication
- Customer service
- Employee management
- Issue resolution
- Team supervision
- Business development
- Operational Risk Management
- Strategic Planning
- Budget management proficiency
Certification
Saudi Council of Engineers - membership certificate
Languages
Arabic
Native language
English
Intermediate
Arabic
Proficient (C2)
Timeline
Customer Service Specialist
ALMAJDIAH
2025.11 - 2026.06
Specialist Project Manager
MANZIL
2024.12 - 2025.11
Maintenance Supervisor
AL-MOZAINI GROUP
2024.03 - 2024.12
Supervisor
SEVEN
2021.01 - 2024.03
Crew Member
SEVEN
2020.10 - 2021.01
Head of Operations
STORMING
2025 - 2025
Civil Supervisor
ARKITECTONICA
2024 - 2024
Bachelor of Engineering - Civil Engineer
PSU
03/2022 - 05/2024
Bachelor's - Management Information Systems
Arab Open University