Hi, I’m
GHALIA AL-DHELAE
Manager Assistant And Secretary
Riyadh
Summary
Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.
Overview
11
years of professional experience
16
years of post-secondary education
Work History
Green Lines
Executive Secretary and manager assistant
03.2021 - Current
Job overview
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Orchestrated successful conferences and associated travel for speakers and attendees.
- Transcribed phone messages and relayed to appropriate personnel.
Saudi Advanced Business Company
manager assistant and human resources
02.2019 - 02.2021
Job overview
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Preparing the salary schedule, calculating vacations and end-of-service rewards, conducting interviews for new employees, and completing contracts .
Taxi Fay
Supervising a work team - Customer service
01.2018 - 01.2019
Job overview
- addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Dar Elarkan Company
Business developer
12.2016 - 12.2017
Job overview
- Pitched ideas for business development to executive team and gave in-presentations to clients .
- Collaborated with sales and marketing departments to support client acquisition.
- Reached out to potential customers via telephone, email, and in-person inquiries.
Global Vegan Company
Administrative Assistant and Secretarial
01.2013 - 11.2016
Job overview
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, and report on performance and sales data.
Education
University Overview
- Microsoft Office
- ICDL - International Computer Driving License & Microsoft office course
- English courses at C.L.T.
- Supply chain in E-commerce Course
- TOT - Training of Trainers Course
- Customer service : how to deal with customers course
- Project management course
Imam Muhammad Bin Saud Islamic UniversityRiyadh - Sudia Arabia
Bachelor from Business Administration
04.2001 - 01.2017
Skills
undefined
Interests
Developing skills & achieve Career objective
Creative thinking, effectiveness, productivity
Gathering and analyzing information
Personal Information
Nationality: Yamen
Timeline
Executive Secretary and manager assistant
Green Lines
03.2021 - Current
manager assistant and human resources
Saudi Advanced Business Company
02.2019 - 02.2021
Supervising a work team - Customer service
Taxi Fay
01.2018 - 01.2019
Business developer
Dar Elarkan Company
12.2016 - 12.2017
Administrative Assistant and Secretarial
Global Vegan Company
01.2013 - 11.2016
Imam Muhammad Bin Saud Islamic University
Bachelor from Business Administration
04.2001 - 01.2017
Similar Profiles
Hassan BehgoueiHassan Behgouei
Commercial Driver, Limousine Driver at Lynch Bus Lines, First Student Canada, Eagle GreenCommercial Driver, Limousine Driver at Lynch Bus Lines, First Student Canada, Eagle Green
Jatinder BhatiaJatinder Bhatia
Data Entry/Data Capture Clerk at Overland West Freight Lines, Comox Pacific Freight LinesData Entry/Data Capture Clerk at Overland West Freight Lines, Comox Pacific Freight Lines
SUNNY SINGHSUNNY SINGH
Operations Manager at Green Globe Inc/Green Globe Brokerage/Green Globe DieselOperations Manager at Green Globe Inc/Green Globe Brokerage/Green Globe Diesel
Mohammed Ali AltamimiMohammed Ali Altamimi
Director of the National Healthcare Strategy Depar at Saudi Health CouncilDirector of the National Healthcare Strategy Depar at Saudi Health Council
ABDULAZIZ ALMUTLAQABDULAZIZ ALMUTLAQ
Executive Assistant at Alnada Plastic FactoryExecutive Assistant at Alnada Plastic Factory