Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic
Ghareeb Alghareeb

Ghareeb Alghareeb

Hail

Summary

Customer-oriented General Manager with 21 years of experience. Adaptive and deadline-oriented with capacity to execute multiple projects in high-stress environments. Meticulous leader and strategic planner with strong managerial acumen. Transforms organisations to deliver on revenue goals. Builds productive teams with inspirational leadership. Results-driven, ambitious and competitive business leader focused on transformative leadership and continuous improvement to drive growth and maximise profits. executive ready to take on challenging role, meet goals and surpass expectations.

Overview

21
21
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

General Manager

Performance experts for management consulting
Hail, saudi
10.2022 - Current
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Empowered staff members to contribute to continuous improvement, quality and growth of company.
  • Delivered business strategy to drive revenue and operational efficiencies.
  • Tracked KPIs to drive profitability and target delivery.
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Monitored and evaluated teams, identifying and targeting opportunities for improvement.
  • Managed high-performing teams to deliver quality customer service and stable profits.
  • Recruited top-performing candidates to build staff retention and team performance.
  • Implemented effective customer service procedures to encourage positive feedback.
  • Researched business opportunities with new and existing customers, notifying sales team to follow up.
  • Prepared and reviewed procedural documents for daily operations.
  • Developed and implemented budgetary and resource allocation plans.
  • Analysis accounting and financial data to get holistic view of company financial health.
  • Set policies and processes outlining expectations on employee behaviour at every level.
  • Scheduled regular team meetings to discuss business updates, issues and recommendations.
  • Evaluated and decided upon key investments in equipment, infrastructure and talent.
  • Handled development of tactical program's to pursue targeted goals and objectives.
  • Generated business, cost and employee reports to management.
  • Assessed impact of marketing program's and recommended improvements.
  • Resolved internal staff conflicts to mutual benefits of all parties involved.

Development and training specialist

Hail Cement
Hail, saudi
09.2014 - Current
  • Increased accessibility to training workshops and materials by catering to specific requests.
  • Produced training and supportive materials tailored to organizational needs.
  • Championed goal setting and instilled culture of ongoing professional development to motivate workforce.
  • Outlined HR objectives and assessed learning outcomes to guide planning activities.
  • Updated and modified training syllabus to stay ahead of industry developments and maintain relevancy.
  • Tracked impact of training program's against pre-established metrics.
  • Organizer delivery of specialised training in liaison with external service providers.
  • Collaborated with Subject Matter Experts (SME)s to refine and update training resources.
  • Analysis training requirements at individual, team and organizational level.
  • Planned training schedules, prepared materials and booked necessary rooms and facilities.

Training center manager

Capacity Development
Hail, saudi
04.2022 - 10.2022
  • Oversaw daily operations to maintain best practices and quality standards.
  • Developed new program's to promote research and education.
  • Negotiated with suppliers to achieve cost-effective deals and develop trust relationships.
  • Conducted evaluations to improve process of centre.
  • Organizer events and activities to enhance projects.
  • Supervised and trained staff to complete projects and tasks for centre.
  • Communicated with organizations and departments to develop new projects.
  • Addressed queries and resolved issues to streamline communication.

Sales Supervisor

Yamama cement
Riyadh , saudi
09.2004 - 09.2014
  • Analysis sales data to define weekly quotas for multiple departments, assessing potential areas of growth.
  • Worked collaboratively with team members, championing proven techniques for closing sales, cross-selling and upselling.
  • Managed teams and allocated resources to increase profits by 5%.
  • Analysis sales and customer data with Excel , generating comprehensive sales reports to promote sound business decision-making.
  • Promoted exceptional customer service by engaging clients on sales floor, building positive rapport, answering product queries and handling complaints.
  • Audited team outputs and service delivery to achieve Quality Assurance goals.
  • Contributed to management decision-making relating to existing sales operations and business strategy.
  • Enhanced sales by introducing impactful employee incentive and recognition schemes.
  • Interfaced with customers, determined needs, provided recommendations and up-sold services.
  • Retained existing customers and substantially grew customer base, product line and sales volume.
  • Monitored sales team performance, providing effective training to help reach revenue and profit targets.
  • Collected customer and market feedback and reported information to company leadership.
  • Analysis sales to identify top-performing products.
  • Generated company growth through market expansion and sales.

Sales Representative

Abdullah Abas Refrigerators Company
Riyadh, saudi
07.2002 - 08.2004
  • Completed customer searches to generate new leads.
  • Collected and processed payments.
  • Set up appointments with potential and current customers to discuss new products and services.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
  • Presented latest merchandise to prospective buyers.
  • Built lasting relationships with clients through customer service interactions.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Helped resolve client problems quickly with superior customer service.
  • Contacted satisfied customers to offer additional services.
  • Accounted for all inventory and ordered new stock.
  • Resolved customer concerns promptly to maintain satisfaction.
  • Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
  • Generate reports on sales, providing relevant information to track sales progress and inform future strategies.

Education

Bachelor of Business Administration - Business Administration

King Faisal University
Saudi
06.2010 - 05.2014

Skills

  • Leadership and team building
  • Performance improvements
  • Effective leader
  • Business development
  • Human resources management
  • Employee development
  • Coaching and mentoring
  • Strategies and goals
  • Staff training/development
  • Sales expertise
  • Trend forecasting
  • Dealership management
  • Consistently meet goals
  • Project development

Languages

English
Intermediate
Arabic
Native

Certification

  • Certified ( Management consultant )
  • Certified ( Leadership development program )
  • Certified ( Certified Trainer )
  • Certified ( Business analysis document )

Timeline

General Manager

Performance experts for management consulting
10.2022 - Current

Training center manager

Capacity Development
04.2022 - 10.2022

Development and training specialist

Hail Cement
09.2014 - Current

Bachelor of Business Administration - Business Administration

King Faisal University
06.2010 - 05.2014

Sales Supervisor

Yamama cement
09.2004 - 09.2014

Sales Representative

Abdullah Abas Refrigerators Company
07.2002 - 08.2004

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Ghareeb Alghareeb