GHAZI ISLAM ALBAZ
I Web Grocer
Riyadh,Saudi Arabia
8
years of professional experience
1
Certification
2
Languages
Sales management professional with expertise in sales strategy, key account management, and FMCG sales. Led team performance through KPI tracking, target management, and performance management. Drove customer acquisition and retention using negotiation, business development, and commercial planning.
Work history
Sales Manager – Food Department
2 Years 8 Months- Led the Food Department sales team and drove execution against sales targets and commercial priorities.
- Developed and implemented sales plans that enhanced customer acquisition, drove revenue growth, and expanded distribution and account development.
- Managed key customer relationships, led negotiations, and oversaw promotions, discounts, collections, and commercial follow-up to strengthen partnerships.
- Monitored sales KPIs and team performance, identified gaps, and executed corrective actions to enhance results.
- Coordinated with management and cross-functional teams to support pricing, promotions, returns, supply, and customer requirements.
- American FMCG company
Key Account Manager- Sales Supervisor
1 Year 2 Months- Managed key accounts including Panda, Tamimi, Ninja, Delivery Hero, and Naana, ensuring client satisfaction and retention.
- Handled account follow-up, commercial negotiations, and customer needs to support sales development activities.
- Built and maintained customer relationships, identifying sales opportunities that enhanced market presence.
Key account manager
5 Years 2 Months- Oversaw sales operations, supported customer account management, and maintained strong client relationships to enhance overall account satisfaction.
- Drove sales growth through proactive customer follow-up, effective team coordination, and successful commercial execution.
- Achieved promotion to Key Account Manager after demonstrating exceptional sales performance over three years.
Skills
Sales Management & Strategy
Key Account Management
FMCG Sales
Sales Forecasting
Performance metrics
Business negotiation
Commercial planning
Market Development
Customer retention
Team leadership
Microsoft Office
Education
Diploma – BBA
Certification
Sales Key Performance Indicators (Sales KPIs) Sep 2026
Languages
Arabic – Native
English
Timeline
Sales Manager – Food Department
I Web Grocer
01.2024 - 09.2026Read More
Key Account Manager- Sales Supervisor
Suwar Company
11.2022 - 01.2024Read More
Key account manager
Green Cola Company
08.2018 - 10.2023Read More
SEGi University
Diploma – BBA
01.2017Read More