Ghiwa Abdul Hak

Leading and managing the full logistics function and logistics team across UTC Group, covering 7 subsideries • Making final decisions and closing deals with all freight forwarders and customs clearing agents • Restructured workflows to improve control, efficiency, and service quality, especially in invoicing and budgeting for goods and shipping • Handling statements of account, payments, invoice processing, and cost control • Coordinating with freight companies, global suppliers, and internal departments including procurement and purchasing, to ensure alignment and timely execution • Reporting directly to the Chief Logistics Officer (CLO) and Chief Executive Officer (CEO), providing logistics reports and operational insights to support executive decision-making • Overseeing warehouses, managing inventory flow, and optimizing space • Fully revamped logistics operations across all group companies.

Achievements

• Built and lead a strong team handling 90% of the group’s logistics needs, with a primary focus on the Furniture and Security divisions.
• Streamlined logistics workflows and upgraded systems, cutting lead times and improving cost efficiency.
• ⁠Revamped financial operations—payment cycles, invoice control, supplier accounts—leading to better cost control and transparency.

Oversaw all operational processes, including staff management, client relationships, supply chain coordination, and financial aspects • Negotiated competitive rates and schedules with shipping companies, optimizing logistics operations • Successfully secured favorable freight rates by negotiating contracts with carriers • Played a strategic role in decision-making processes and actively contributed to company growth • Fostered partnerships with foreign agents, expanding global collaborations • Provided effective leadership, ensuring cohesive teamwork and support • Conducted client meetings and expanded customer base • Led candidate interviews and hiring process.

Achievements

• Maximized profit margins, ensuring financial success.
• Expanded partnerships with foreign agents.
• Led the development of a client management system, resulting in 20% increase in new customer volume contributing to company growth.