Overview
Work History
Education
Skills
Work Availability
Timeline
Additional Information
AccountManager

Ghofran Al-hosali

Product Coordinator
Jeddah

Overview

6
6
years of professional experience
1
1
Language

Work History

Product Coordinator

Zenah's cakery company
Jeddah
05.2020 - Current
  • Orchestrated and maintained vibrant continuous improvement and lean manufacturing culture within factory.
  • Delivered factory-level communications and tactical direction and drove achievement of quality, delivery, productivity and financial performance goals and objectives.
  • Spearheaded product and process quality initiatives with full compliance to internal, industry and customer quality standards.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Coordinated merchandising, promoted new products and increased brand awareness.

Receptionist

Aljamal Alasri
Jeddah
11.2019 - 04.2020
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided callers with address, directions, company website and related information.

Call Center - Appointment Coordinator

Dr. Ali Zarai Clinic
Jeddah
01.2017 - 01.2018
  • Scheduled appointments for customers in person or over telephone.
  • Assessed customer needs and responded to customer emails and calls.
  • Directed telephone calls to appropriate parties.
  • Called and rescheduled appointments for clients.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Greeted customers upon arrival and provided appropriate forms to fill out.
  • Acted as first point of contact and set appointments for prospective clients.

Data Input Specialist

Demah jeddah
Jeddah
01.2011 - 06.2011
  • Added documents to file records and created new records to support filing needs.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Coded and processed applications into required electronic formats.

Preparing Choclate

Nesmah
Jeddah
01.2010 - 01.2011
  • Resolved problems, improved operations and provided exceptional service.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.

Seller

centerpoint
Jeddah
01.2009 - 01.2010
  • Cross-sold complementary products to customers using special algorithms and promotional software.
  • Responded to customers' complaints regarding service and product quality to solve issues.
  • Packed, labeled and shipped products to customers, providing accurate delivery timelines.

Education

High School Diploma -

Alsabia Asher
Jeddah
04.2001 -

Skills

    [Type] marketing

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Product Coordinator

Zenah's cakery company
05.2020 - Current

Receptionist

Aljamal Alasri
11.2019 - 04.2020

Call Center - Appointment Coordinator

Dr. Ali Zarai Clinic
01.2017 - 01.2018

Data Input Specialist

Demah jeddah
01.2011 - 06.2011

Preparing Choclate

Nesmah
01.2010 - 01.2011

Seller

centerpoint
01.2009 - 01.2010

High School Diploma -

Alsabia Asher
04.2001 -

Additional Information

stays in us more than 5 years

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Ghofran Al-hosaliProduct Coordinator