Ghofran Al-hosali
Product Coordinator
Jeddah
Overview
6
6
years of professional experience
1
1
Language
Work History
Product Coordinator
Zenah's cakery company
Jeddah
05.2020 - Current
- Orchestrated and maintained vibrant continuous improvement and lean manufacturing culture within factory.
- Delivered factory-level communications and tactical direction and drove achievement of quality, delivery, productivity and financial performance goals and objectives.
- Spearheaded product and process quality initiatives with full compliance to internal, industry and customer quality standards.
- Kept accurate and detailed records of personnel progress and productivity.
- Coordinated merchandising, promoted new products and increased brand awareness.
Receptionist
Aljamal Alasri
Jeddah
11.2019 - 04.2020
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided callers with address, directions, company website and related information.
Call Center - Appointment Coordinator
Dr. Ali Zarai Clinic
Jeddah
01.2017 - 01.2018
- Scheduled appointments for customers in person or over telephone.
- Assessed customer needs and responded to customer emails and calls.
- Directed telephone calls to appropriate parties.
- Called and rescheduled appointments for clients.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted customers upon arrival and provided appropriate forms to fill out.
- Acted as first point of contact and set appointments for prospective clients.
Data Input Specialist
Demah jeddah
Jeddah
01.2011 - 06.2011
- Added documents to file records and created new records to support filing needs.
- Scanned documents and saved in database to keep records of essential organizational information.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Coded and processed applications into required electronic formats.
Preparing Choclate
Nesmah
Jeddah
01.2010 - 01.2011
- Resolved problems, improved operations and provided exceptional service.
- Drove operational improvements which resulted in savings and improved profit margins.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
Seller
centerpoint
Jeddah
01.2009 - 01.2010
- Cross-sold complementary products to customers using special algorithms and promotional software.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Packed, labeled and shipped products to customers, providing accurate delivery timelines.
Education
High School Diploma -
Alsabia Asher
Jeddah 04.2001 -
Skills
[Type] marketing
Strategic planning
Brand building
Staff Management
Written Communication
Active Listening
Excellent Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Product Coordinator
Zenah's cakery company
05.2020 - Current
Receptionist
Aljamal Alasri
11.2019 - 04.2020
Call Center - Appointment Coordinator
Dr. Ali Zarai Clinic
01.2017 - 01.2018
Data Input Specialist
Demah jeddah
01.2011 - 06.2011
Preparing Choclate
Nesmah
01.2010 - 01.2011
Seller
centerpoint
01.2009 - 01.2010
High School Diploma -
Alsabia Asher
04.2001 -
Additional Information
stays in us more than 5 years