GHUYUDH DAWSHI
Jizan,المملكة العربية السعودية
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Customer service representative
Ajwaa Almosafer Agency
Jizan, Jazan Region
06.2023 - Current
- Direct interaction with customers to identify their needs and provide appropriate solutions.
- Ability to work under pressure to meet customer requirements within a short time frame while effectively managing time and availability.
- Responding to customer inquiries through emails, phone calls, and social media platforms in a professional and timely manner.
- Proficient in using computers,hardware-related programs , reservation systems, and other booking platforms to support customer requests.
- Maintaining a high level of customer satisfaction by delivering accurate information and efficient service.
Education
Bachelor's degree - English language
Jazan university
Jizan, Jazan Region 08.2017 - 05.2021
Skills
- Advanced command of the English language in both verbal and written communication
- Strong problem-solving skills with the ability to respond quickly and effectively
- Exceptional communication skills with customers and cross-functional teams
- Ability to multitask and complete tasks efficiently
- Skilled in working collaboratively within a team environment
- Capable of working under pressure and handling challenges professionally
- Proficient in using computer applications and essential office software
Languages
English
Upper intermediate (B2)
Arabic
Proficient (C2)
Timeline
Customer service representative
Ajwaa Almosafer Agency
06.2023 - Current
Bachelor's degree - English language
Jazan university
08.2017 - 05.2021