Summary
Overview
Work history
Education
Skills
Custom Section
Personal Information
References
Personal data processing
Timeline
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Ginalin B. Villafania

Ginalin B. Villafania

Al Bukayriyah,Saudi Arabia

Summary

Dedicated professional with a strong foundation in customer service, known for exceptional multitasking abilities and empathetic communication. Committed to upholding honesty and integrity in all interactions, ensuring a trustworthy and reliable presence. Seeking to leverage these skills to enhance customer satisfaction and contribute positively to organisational success.

Trustworthy Domestic Helper with extensive hands-on experience in household management and care. Skilled in creating clean, organised, and welcoming environment, ensuring comfort and satisfaction for all household members. Known for delivering high-quality service and maintaining impeccable standards of cleanliness and order.

Overview

19
19
years of professional experience
12
12
years of post-secondary education

Work history

Domestic Helper

Saudi
A Khabra , Saudi Arabia
2024.05 - 2026.05
  • Optimized storage spaces throughout the house improving organisation.
  • Prepared healthy meals in accordance with dietary requirements to maintain good health of the family members.
  • Enhanced family's leisure time by organizing games and other fun activities at home.
  • Ensured safe environment for children by supervising their activities.
  • Provided care for elderly family member, ensuring comfort and well-being.

Cashier

Lories Kitchenette
2017.01 - 2019.01
  • Packaged customer items carefully, ensuing merchandise safety.
  • Maintained clean and organized workspace to ensure efficient service.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.
  • Greeted each customer warmly, creating a friendly shopping environment.
  • Identified counterfeit notes whilst handling cash, ensuring financial security.
  • Used POS register system to total values and complete cheque, card, or mobile payments.

Roller or Runner

Blue Ocean Services Corporation
2015.01 - 2016.01
  • Oriental Casino at Midas Hotel
  • Familiarized self with different soil types affecting compaction levels; this knowledge ensured better preparation before starting rolling operations.

Vip Host

Sofitel Hotel
2015.01 - 2016.01
  • Managed high-profile events for successful execution.
  • Communicated effectively between kitchen staff and guests, ensuring accurate orders.
  • Contributed to positive team atmosphere promoting collaborative work environment.
  • Ensured guest satisfaction by providing top-notch customer service.
  • Delivered excellent service by understanding and catering to individual preferences of VIPs.
  • Facilitated timely check-ins and check-outs for guests' convenience.
  • Handled cash transactions accurately, maintaining financial integrity of establishment.
  • Cultivated strong relationships with guests fostering loyalty and repeat visits.

Gaming Surveillance Operator / CCTV Operator

Casa Blanca Casino
Clark Pampanga
2014.01
  • Games: Baccarat, BlackJack and Rollette

Card Dealer

CHEUK WAH TECHNOLOGY Inc.@ SunCity Casino
Sta. Ana Cagayan Valley
2007.01 - 2008.01
  • Dealing live game such as Baccarat according to the house procedures of the casino
  • Checked decks for completeness prior to starting a game, ensuring integrity of play.
  • Monitored player behaviour to identify cheating schemes or problematic issues.
  • Maintained casino equipment, assuring optimal performance.
  • Handled chips and cards with utmost precision for fair gaming.
  • Exchanged money for chips, facilitating easy gameplay for customers.

Education

Bachelor Secondary Education - English

University of The Assumption
San Fernando, Pampanga
2001.01 - 2004.01

St. Vincent Academy
Apalit, Pampanga
1997.01 - 2000.01

Tabaco North Central Elementary School
Tabaco, Albay
1991.01 - 1997.01

Skills

  • Customer Service
  • Multitasking
  • Empathetic communication
  • Honesty and integrity

Custom Section

Ginalin B. Villafania

Personal Information

  • Date of birth: May 24, 1983
  • Marital status: Single
  • Religion: Roman Catholic

References

  • Emil Manansala, D'Heights Resorts and Casino, Surveillance Operator, 09157777302
  • Aries Garcia, Casa Blanca Casino, Manager, 0977 370 5766
  • Liezel Orsal, Kitchen Helper, (0910) 790 5403

Personal data processing

I hereby certify that all the information mentioned above are true and correct to the best of my knowledge and beliefs.

Timeline

Domestic Helper

Saudi
2024.05 - 2026.05

Cashier

Lories Kitchenette
2017.01 - 2019.01

Roller or Runner

Blue Ocean Services Corporation
2015.01 - 2016.01

Vip Host

Sofitel Hotel
2015.01 - 2016.01

Gaming Surveillance Operator / CCTV Operator

Casa Blanca Casino
2014.01

Card Dealer

CHEUK WAH TECHNOLOGY Inc.@ SunCity Casino
2007.01 - 2008.01

Bachelor Secondary Education - English

University of The Assumption
2001.01 - 2004.01

St. Vincent Academy
1997.01 - 2000.01

Tabaco North Central Elementary School
1991.01 - 1997.01
Ginalin B. Villafania