Giovanna Pisani
Polla
Summary
With a proven track record at Alisud S.p.a., I excel in ramp service and team leadership, ensuring efficient ground handling and luxury services for general aviation. Skilled in problem-solving and aircraft marshalling, I significantly enhance operational quality, focusing on passenger satisfaction and safety.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Ramp Agent
Alisud S.p.a.
05.2023 - Current
- ramp agent supervisor for general aviation at Naples airport
- organize ground handling services, from passenger service to crew support, catering, fuel and luxury services
Ramp Agent Supervisor
Argos Vip Private Handling
08.2019 - 05.2023
- ramp agent supervisor for general aviation at Naples international airport and Salerno airport "Costa d'amalfi"
- take care of each private flight: passengers, crew members, landing permits, parking, aircraft handling
Education
Bachelor's Degree - Linguistic And Cultural Mediation
Orientale
Naples10-2018
Skills
- Problem-solving
- Loading and unloading
- Ramp service
- Aircraft marshalling
- Team leadership
- Flexible schedule
- Ground support services
- Quality control
- Passenger assistance
- Special needs travelers
- Security processes
- Team collaboration
- Attention to detail
Certification
-
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Ramp Agent
Alisud S.p.a.
05.2023 - Current
Ramp Agent Supervisor
Argos Vip Private Handling
08.2019 - 05.2023
Bachelor's Degree - Linguistic And Cultural Mediation
Orientale
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