Gladness Makhosazana Khoza
Hail,Kingdom of Saudi Arabia
Summary
Highly skilled healthcare professional with extensive ICU and Nephrology nursing experience and advanced cardiac life support expertise. Demonstrates proficiency in hypertension treatment, vaccine administration, and surgical preparation coordination. Adept at budget management, quality improvement initiatives, and electronic health records use. Known for diplomatic communication, empathetic patient care delivery, and persuasive leadership. Committed to staff mentoring, effective listening, and conflict resolution to enhance team performance and patient outcomes. Career goal: To leverage comprehensive skills in a senior healthcare management role focused on improving patient care quality and operational efficiency.
Resilient and driven professional with strong leadership qualities and comprehensive knowledge of nursing protocols and patient care standards. Demonstrates exceptional teamwork and communication abilities, combined with strong background in clinical coordination and staff management. Committed to delivering high-quality patient outcomes and enhancing team performance in Charge Nurse role.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manager
National Guard Health Affairs
Ha'il, Kingdom of Saudi Arabia
08.2020 - 03.2025
- Assisting the nurse manager in managing patient care through supervising and providing direct care to our patients at the unit level
- Collaborating with change nurses in planning care for the patients and staff scheduling
- Educating patients on access care, fluid restriction, compliance to dialysis treatment times and chronic kidney disease as a whole
- Ensuring prevention of medication errors during dialysis treatment
- Ensuring timely activation of the critical response team
- Initiating and terminating dialysis treatment of patients
- Leading nursing quality teams and encourage staff to improve quality care
- Maintaining infection control policies, dialysis prescriptions adherence and provision of patient education continuously
- Managing crash carts
- Mentoring and training staff in the clinical area, also involved in leadership training of new change nurses and monitoring performance thereafter
Nurse Coordinator
National Guard Health Affairs
Riyadh
10.2014 - 08.2020
- Assessed, planned, and implemented nursing care to patients with chronic kidney diseases on dialysis of pre and post treatment
- Assisted clinical resource nurses with staff evaluations and competencies
- Connected and disconnected patients on dialysis and observed intra dialysis
- Educated patients and their relatives about illnesses affecting them
- Ensured that haemodialysis is done according to policies
- Maintained strict isolation nursing for all patients in adherence with ward policies
- Performed clinical supervision and mentored staff ensuring that quality care of patients
- Performed rounds with physicians and communicated any changes
- Provided nursing care and support to patients undergoing dialysis
- Scheduled staff and patient on dialysis according to staff equity
Unit Manager
B Braun Avitum
10.2012 - 09.2014
- Adhered to policies and procedures of the company as well as practice guidelines
- Cared for patients with renal failure on haemodialysis
- Communicated with stakeholders
- Inducted, supervised and trained staff
- Initiated and terminated dialysis including pre-and-post dialysis assessment
- Managed stock and billing
- Performed annual staff performance appraisals
- Performed monthly and mid monthly laboratory tasks
- Performed physician rounds
- Prioritised patients' safety and quality care at all times
Unit Manager
National Renal Care
10.2008 - 09.2012
- Attended monthly management meetings
- Cared for patients with renal failure on haemodialysis
- Complied with standards and regulations related to clinical practice through audits, data collection, interpretation and reporting to the director of nursing
- Conducted home visits to ensure conducive dialysis
- Educated patients and their families on peritoneal dialysis and trained them on selfcare, infection prevention and recognition of signs of fluid overload and peritonitis
- Ensured patients' safety and quality care at all times
- Managed stock and billing
- Mentored and scheduled staff
- Monitored monthly quality indicators
- Recruited, trained and evaluated performance of new staff
Registered Nurse
Mediclinic Nelspruit
Nelspruit, South Africa
09.2003 - 09.2008
- Adhered to policies and procedures of the company as well as practice guidelines
- Cared for patients who are critically ill, on ventilation and non ventilated
- Doing daily ECG's, hourly vital signs depending of patient state of illness
- Nursing patients pre and post operatively, observing them for bleeding and vitals
- Extubation of patients upon improvement of respiratory and cardiac status
- Provision of quality and safe care, preventing falls and cross infection
- Performed rounds with physicians
- Administer medications as prescribed, ensuring allergy status of patients
- Provision of hygiene, prevention of hospital-acquired pressure sores
- Responded quickly to emergencies and safeguarded patient well-being.
- Participated actively in continuous professional development activities; stayed abreast of latest advancements in healthcare industry.
- Responded to emergency situations quickly within appropriate procedures.
- Delivered consistently high standards of individualized nursing care, best maintaining patients' health and wellbeing.
Senior Registered Nurse
Rob Ferreira Hospital
Nelspruit, South Africa
01.1997 - 07.2003
- Administered psychotropic and similar drugs
- Assisted physicians during examinations for accurate diagnosis.
- Educated patients about their conditions for informed decisions.
- Mentored junior nurses for professional development.
- Coordinated with medical team, ensured seamless patient treatment.
- Collaborated with multidisciplinary teams for comprehensive healthcare delivery.
- Provided emotional support for improved patient wellbeing.
- Managed complex cases with sound decision-making skills.
- Administered medication to ensure health stabilisation.
- Encouraged staff collaboration leading to enhanced teamwork.
- Enhanced patient care by creating personalised nursing plans.
- Upheld privacy and dignity of patients at all times.
- Maintained a hygienic environment, reduced infection rates.
- Updated patient records by meticulous documentation.
- Streamlined hospital procedures to increase efficiency.
- Conducted regular ward rounds to monitor patient progress.
- Advocated on behalf of patients when liaising with other professionals.
- Conducted rounds with physicians to assist with treatment and patient care.
- Participated in clinical risk and quality improvement initiatives activities.
- Educated patients, caregivers and families on diagnoses, treatment and disease prevention.
Education
Master of Public Administration - Public Administration
Guglielmo Marconi University
Italy (Online Program) 06.2024 -
Diploma in Public Health Administration - Public Health
Athena Global Education
UAE (Online program) 03.2023 - 12.2023
Diploma in Nephrology Nursing Science - Nephrology
Nelson Mandela Metropolitan University
Port Elizabeth, South Africa 01.2011 - 12.2011
Bachelor of Nursing science - Nursing
University of Fort Hare
Alice, South Africa 01.1992 - 12.1996
Skills
- Hypertension treatment understanding
- ICU nursing experience
- Budget management expertise
- Diplomatic communication
- Person-Centred care delivery
- Persuasive leadership
- Vaccine administration competency
- Advanced cardiac life support
- Quality improvement initiatives
- Electronic health records use
- Surgical preparation coordination
- Emergency response readiness
- Basic life support
- Infection control procedures
- Patient assessment
- Staff mentoring
- Staff scheduling
- Empathetic communication
- Effective listening
- Communication skills
- Team Leadership
- Conflict Resolution
- Emotional intelligence
Languages
English
Fluent
Arabic
Elementary
Affiliations
- Reading Nursing Journals
- Listening to music
Accomplishments
Nurse of the Year in 2015
Certification
- Online Diploma in Environmental Health and Safety Administration in 2024 through Athena Global Education.
- Master GPT Online Course
- Successor Training Program
- Fresenius Train the Trainer
- Conflict Resolution Course Online Program
- Annual Dialysis Symposium
References
References available upon request.
Timeline
Master of Public Administration - Public Administration
Guglielmo Marconi University
06.2024 -
Diploma in Public Health Administration - Public Health
Athena Global Education
03.2023 - 12.2023
Assistant Nurse Manager
National Guard Health Affairs
08.2020 - 03.2025
Nurse Coordinator
National Guard Health Affairs
10.2014 - 08.2020
Unit Manager
B Braun Avitum
10.2012 - 09.2014
Diploma in Nephrology Nursing Science - Nephrology
Nelson Mandela Metropolitan University
01.2011 - 12.2011
Unit Manager
National Renal Care
10.2008 - 09.2012
Registered Nurse
Mediclinic Nelspruit
09.2003 - 09.2008
Senior Registered Nurse
Rob Ferreira Hospital
01.1997 - 07.2003
Bachelor of Nursing science - Nursing
University of Fort Hare
01.1992 - 12.1996
Similar Profiles
Islam SalimIslam Salim
Charge nurse at Ministry of National Guard Health Affairs (MNGHA)Charge nurse at Ministry of National Guard Health Affairs (MNGHA)
Fatimah AlMutawahFatimah AlMutawah
Nurse Manager at King Abdulaziz Medical City- Ministry of National Guard Health AffairsNurse Manager at King Abdulaziz Medical City- Ministry of National Guard Health Affairs
SHIELA MAE GABRIELSHIELA MAE GABRIEL
Operating room nurse at Ministry of National Guard Health Affairs, KASCHOperating room nurse at Ministry of National Guard Health Affairs, KASCH