Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
6
6
years of professional experience
Work History
Administrative Clerk
Kingsavers Ltd
Mahebourg
01.2022 - Current
Organized and maintained filing systems both electronically and manually.
Assisted with the preparation of presentations for meetings, conferences and other events.
Provided assistance to other departments when needed.
Scheduled meetings between different departments within the organization.
Ensured compliance with applicable laws, regulations and policies of the organization.
Reviewed all invoices for accuracy prior to processing payment requests.
Provided administrative support to the executive team.
Assisted in the preparation of regularly scheduled reports.
Performed data entry duties to update client information in databases.
Prepared and processed documents such as invoices, reports, memos and correspondence.
Generated monthly performance reports based on organizational objectives.
Ordered supplies and equipment as needed.
Compiled statistical reports related to sales activity, inventory levels, customer satisfaction surveys and other relevant data.
Resolved customer complaints in a timely manner.
Answered inquiries from customers regarding services or products offered by the company.
Delivered exceptional customer service through direct communication with clients and team members.
Organized and maintained filing systems, ensuring accuracy and confidentiality.
Performed office automation duties using email, desktop publishing and spreadsheets.
Leveraged office tools and equipment to copy and distribute forms, reports and correspondence.
Answered phone to take messages or redirect calls to colleagues.
Conducted research and compiled data for consideration in reports or projects.
Managed daily office operations and administrative support tasks efficiently.
Provided training and orientation for new staff on office procedures and policies.
Supported project teams by performing administrative tasks related to the project.
Liaised with departmental and corporate officials to ensure smooth office operations.
Monitored logs and work records to track and manage reports, inventory and supplies.
Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
Entered data into various software programs with high accuracy.
Reviewed files, records and other documents to obtain information or respond to requests.
Inventoried and ordered materials, supplies and services.
Collaborated with colleagues in designing survey instruments or experimental protocols.
Entered data into statistical software programs to generate tables, graphs, and reports.
Gathered data from surveys, questionnaires, and other sources for analysis.
Provided technical support in the use of statistical software packages.
Verified accuracy of data entry by comparing it against source documents.
Maintained and updated statistical records, databases, and spreadsheets.
Analyzed results of surveys or experiments to identify relationships between variables.
Prepared charts and diagrams summarizing research findings.
Reviewed existing documents for accuracy and completeness of information.
Assisted with the design of sampling methods for collecting primary data.
Evaluated the reliability and validity of collected data before proceeding with analyses.
Generated summary statistics from large datasets using a variety of techniques.
Managed inventory of computer components such as hard drives, motherboards, RAMs.
Analyzed system logs to identify potential issues with computer systems.
Assisted in the design of local area networks or wide area networks.
Tested computer networks to ensure proper functioning of equipment.
Created documentation for IT processes and procedures.
Ensured compliance with relevant regulations related to information technology.
Communicated relevance of organizational goals, policies and procedures to IT department staff.
Maintained knowledge of advances in information technology systems and applications.
Utilized inventory management software for tracking and reporting purposes.
Trainee
Leal Communications & Informatics Ltd
Pailles
07.2018 - 04.2019
Performed daily backups using Symantec Backup Exec and other backup solutions.
Participated in team meetings to discuss project status updates.
Installed and configured hardware, software, systems, networks, printers, and scanners.
Assisted with server virtualization projects using VMware ESXi or Hyper-V technologies.
Performed system backups and restores as required.
Troubleshot system issues related to network connectivity, software installation and configuration, printing.
Developed scripts for automating administrative tasks such as user account creation and deletion and password resets.
Participated in providing technical support to users via telephone or remote access.
Maintained inventory records of IT equipment and supplies.
Implemented security measures such as firewall configuration and virus protection software installation and updates.
Resolved hardware issues including replacing parts as necessary.
Coordinated with vendors for repair services when needed.
Diagnosed hardware failures using diagnostic tools such as PC Doctor or Windows Event Viewer.
Updated software versions with patches and new installations to close security loopholes and protect users.