Coordinated and led community events and school visits to increase environmental engagement, delivering interactive sessions and overseeing associated project donations and budgets.
Increased resident engagement through the delivery of monthly email newsletters, biannual hardcopy newsletters to over 45,000 customers, and regular blog and LinkedIn content. WordPress and Mailchimp were utilised for efficient content and website management.
Compiled a monthly board report, measuring engagement metrics, performance statistics, content output and upcoming projects.
Managed a portfolio of development across the home counties, ensuring high site standards and implementing sustainable habitats for local wildlife while overseeing multiple contracted teams.
Driven ambitious wildlife campaign targets aimed at enhancing, including hedgerow, tree and bulb planting and the creation of wildflower meadows nationwide.
Food and Beverage Team Member
RSPB
Sandy, Central Bedfordshire
2023.07 - 2024.01
Veterinary Receptionist
Maltman Cosham Veterinary Clinic
Horsham, West Sussex
2021.10 - 2022.08
Facilitated productive clinic operations, acting as efficient liaison between clients and veterinary staff.
Established professional letters, memos and emails for internal and external business communication.
Maintained accurate medical records, using IT software to input, update and monitor patient data.
Resolved enquiries from clients, vendors and general public.
Organised and managed practice schedule.
Careers Administrative Ambassador
University of Reading Careers
Reading, Berkshire
2018.10 - 2021.08
Copyread and approved pre-published material across digital and print mediums.
Professionally represented University of Reading Careers Service at job-fair events to establish lasting customer and business relationships.
Acquired high customer volumes through campus activations and communication channels.
Directed, resolved and logged student complaints, feedback and queries.
Regularly liaised with senior representatives to ensure efficient operation of career events and services.
Handled administrative tasks using various IT software, including Microsoft Office.
Education
MSc - Global Biodiversity Conservation
University of Sussex
Brighton
2022.09 - 2023.08
BSc - Zoology
University of Reading
Reading
2018.09 - 2021.07
Extended Diploma - Animal Management with Science
Merrist Wood College
Worplesdon
2016.09 - 2018.07
GCSEs -
Oxford Open Learning
/2011 - /2016
Skills
Written Communication
Organisation
Teamwork
Time-management
Adaptability
Volunteer Experience
Blog Writer, 11/2021 to Current
Surrey Wildlife Trust
Using written communication to engage and share with audiences environmental topics through digital platforms.
Field Volunteer, 09/2022 to Current
Rewilding Sussex
Partaking in ‘Love Your Scrub’, working to expand scrub habitat on University of Sussex campus to increase biodiversity, student engagement and promote awareness of this habitat through practical management, ecological monitoring and landscape restoration.
References
Paul Cassidy
paul.cassidy@meadfleet.co.uk
Meadfleet Ltd, Stevenage, Hertfordshire SG1 2EF
Jacqueline Payne
jacqueline.payne@reading.ac.uk
University of Reading, Whiteknights, Reading RG6 6UA