Guillermo Jr Sarmiento
Apalit,Philippines
Summary
Wide experience on Plastic Packaging industries dealing with Shrinkable and Flexible Packaging Materials.
Technically equipped with all packaging innovation and solutions.
Customer-orientated, strategic-thinking Sales Professional with over 20 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Technical and Sales Manager
ASPCO, Akram K Bader and Partner Company
Dammam, Eastern Province
09.2018 - Current
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
- Achieved exceptional client satisfaction feedback and ratings.
- Collected customer and market feedback and reported information to company leadership.
- Analysed sales to identify top-performing products.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Set highest personal performance standards for self.
- Generated company growth through market expansion and sales.
- Hired and trained dedicated and high-achieving sales teams.
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Retained existing customers and substantially grew customer base, product line and sales volume.
- Developed and customised sales pitches to target specific customer personas.
- Produced regular reports with in-depth detail of sales performance.
- Allocated sales resources based on quarterly KPI targets.
- Investigated and resolved non-conformance issues to limit manufacturing delays and losses.
- Promoted best practices to uphold output quality standards.
- Updated policies and practices to reflect business objectives and improve technical output.
- Evaluated customer impact risk, reputation risk and regulatory risk as part of project assessments.
- Set realistic technical KPIs based on past performance and motivated teams to achieve them.
- Supported customer audits and capitalised on insights through strategic technical planning.
- Aligned product development roadmaps with technical strategy to achieve business goals.
- Produced technical schedules in line with production specifications.
Operations manager
ASPCO, Akram K Bader and Partner Co
Dammam, Eastern Province
09.2015 - 09.2017
- Managed and motivated high-performing teams for successful KPI attainment.
- Reduced costs and improved operations by analysing processes and customer feedback.
- Minimised discrepancies by effectively training employees on best practices, policies and procedures.
- Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Noted employee absences and grievances, and improved team development and performance with right training.
- Increased department profitability by reducing operations costs.
- Led overall direction, coordination and evaluation of department functions.
Quality assurance manager
ASPCo, Akram K Bader and Partner Co
Dammam, Eastern Province
05.2006 - 09.2015
- Implemented and maintained complaints and compliance action tracker to improve production standards.
- Made follow-ups on allocated action plan to meet completion timescales.
- Oversaw employee performance to monitor and enforce compliance with company standards.
- Mitigated potential risks, implementing proactive strategies to address key issues.
- Conducted and completed quality assurance checks for new products.
- Handled and oversaw logistics for visits by external review bodies.
- Analysed data from external sources to identify potential product and service issues.
- Assisted with drafting, reviewing and finalising Standard Operating Procedures and Work Instructions.
Education
Bachelor of Science - Chemical Engineering
Technological Institute of The Philippines
Manila, Philippines 06.1993 - 03.1998
Skills
- Plastic Packaging Developments on all variety of Materials and Product forms
- Knowledge in Paper and Sticker Labels conversion
- Flexible Packaging know how and wide experience
Languages
English
Fluent
Certification
Certified Auditor for ISO and BRC / Food Safety Standards
Timeline
Technical and Sales Manager
ASPCO, Akram K Bader and Partner Company
09.2018 - Current
Operations manager
ASPCO, Akram K Bader and Partner Co
09.2015 - 09.2017
Quality assurance manager
ASPCo, Akram K Bader and Partner Co
05.2006 - 09.2015
Bachelor of Science - Chemical Engineering
Technological Institute of The Philippines
06.1993 - 03.1998
Certified Auditor for ISO and BRC / Food Safety Standards
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