Gurleen Kaur
Adelaide
Summary
Dynamic Retail Assistant with a proven track record at Indian Grocery Store, excelling in customer service and product knowledge. Demonstrated strong conflict resolution and effective communication skills, enhancing customer satisfaction. Recognized for efficiently managing inventory and maintaining an organized sales floor, contributing to a welcoming shopping environment.
Overview
1
1
year of professional experience
Work History
Retail Assistant
Indian Grocery Store
11.2024 - 06.2025
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
Diploma of Hospitality Management - Hospitality Management
Durban International College
Adelaide, SA06-2024
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Time management capabilities
- Complex Problem-solving
- Conflict resolution techniques
- Product knowledge expertise
- Multitasking
- Effective communication
- Product restocking
- Product labeling
- Friendly and helpful
- Reliable and responsible
- Honest and dependable
Timeline
Retail Assistant
Indian Grocery Store
11.2024 - 06.2025
Diploma of Hospitality Management - Hospitality Management
Durban International College
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