Ha-mimul Islam
Supervisor
Abha,14
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Supervisor & Cashier
Mystery
Khamis Mushait, Abha
12.2022 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
Branch Manager
Hanit
Al Yasmin, Riyadh
01.2020 - 11.2022
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked flexible hours across night, weekend and holiday shifts.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Self-motivated, with a strong sense of personal responsibility.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Waiter Captain
Night Realxing
Exit 27, Riyadh
05.2019 - 12.2019
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Greeted new customers, discussed specials, and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Barista
Cherry Home
Exit 27, Riyadh
04.2018 - 04.2019
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Education
B.S.C (Not Completed) - Apparel Manufacturing & Technology
Sonargaon University
Dhaka , Bangladesh 01.2017 - 11.2017
Secondary School - Accounting And Business Management
GOVT. Muksudpur S.J High School
Muksudpur, Gopalganj, Bangladesh 01.2008 - 02.2014
Higher Secondary - Accounting And Business Management
GOVT. Muksudpur University College
Muksudpur, Gopalganj, Bangladesh 07.2014 - 04.2016
Skills
Priority management
undefinedTimeline
Supervisor & Cashier
Mystery
12.2022 - Current
Branch Manager
Hanit
01.2020 - 11.2022
Waiter Captain
Night Realxing
05.2019 - 12.2019
Barista
Cherry Home
04.2018 - 04.2019
B.S.C (Not Completed) - Apparel Manufacturing & Technology
Sonargaon University
01.2017 - 11.2017
Higher Secondary - Accounting And Business Management
GOVT. Muksudpur University College
07.2014 - 04.2016
Secondary School - Accounting And Business Management
GOVT. Muksudpur S.J High School
01.2008 - 02.2014
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