Hadeel Alharbi
Makkah,Saudi Arabia
Summary
Experienced Housekeeping Coordinator with over 2 years in Tourism industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Housekeeping Office Coordinator
Swiss Hotel Almaqam
Makkah, Mecca Region
11.2021 - 11.2023
- Make sure to send all the room status to the floor supervisors to check the rooms and inspected the room for the arrivals and check the VIP arrivals.
- Send the maintenance to the Engineering department and make sure they finish it.
- Make the discrepancy reports.
- Make sure all the guests request done without any delay.
- Make floor supervisor reports.
- Check all the master key by the end of the shift.
- Responsible for the Lost and Found.
- Coordination between department.
- Completed customer orders with speed and accuracy.
Data Entry
National Food Company (Americana Foods)
Jeddah, Mecca Region
09.2014 - 10.2017
- Performed simple calculations and computer data entry.
- Monitored data entry operations to enforce timeframe compliance.
- Completed general data entry tasks with efficiency and accuracy.
- Allocated data entry work to staff, monitoring and evaluating work.
Education
Bachelor of Geographic Information System - Geography
King AbdulAziz University (KAU)
Jeddah, Mecca Region 09.2011 - 05.2014
Skills
- Internet and multi-tasking
- Ease of learning and gaining experience
- Collectively work and exchange skills and cultures
- Microsoft Office expertise
- Team standards
- Office administration
- Data entry
- Mail handling
Certificate
- HERE Map Creator Expert Community, 2014
- Introduction in Arc Map
- Excellence in Customer Service
- Experience Management in lodging sector
- English Language Skills for Tourism Provider
- HERE Map Creator, 2014
- Arc Map
Personal Information
- Date of birth: 09/10/1992
- Nationality: Saudi
Timeline
Housekeeping Office Coordinator
Swiss Hotel Almaqam
11.2021 - 11.2023
Data Entry
National Food Company (Americana Foods)
09.2014 - 10.2017
Bachelor of Geographic Information System - Geography
King AbdulAziz University (KAU)
09.2011 - 05.2014
Similar Profiles
Soh Wei Tat Soh Wei Tat null
In-Room Dining Server at Swiss Hotel and Fairmont HotelIn-Room Dining Server at Swiss Hotel and Fairmont Hotel
Aimee MillarAimee Millar
Housekeeper and Receptionist at Swiss HotelHousekeeper and Receptionist at Swiss Hotel
LEVY WANGILALEVY WANGILA
Housekeeping and Laundry Attendant at THE GRAND ROYAL SWISS HOTELHousekeeping and Laundry Attendant at THE GRAND ROYAL SWISS HOTEL