HADEEL MOHAMMAD ALI ALADAMAWI
Jeddah ,Saudi Arabia
Summary
Strategic IT Network Technician accustomed to evaluating system performance and implementing improvements, Evaluates infrastructure requirements to uncover inefficiencies and bottlenecks, Optimisms system performance to exceed objectives. Astute with strong background in network infrastructure and system administration. Network Technician in LAN/WAN design, Great with positive attitude contributing high levels of expertise in server systems and troubleshooting.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
Work History
STOCK
CHARYS
Jeddah, Saudi Arabia
05.2020 - 06.2020
- I worked in stocks and made good profits in buying and selling gold.
IT Technical Support Network
Jeddah Municipality
Jeddah, Mecca Region
07.2022 - 09.2022
- Call sinter
- Help disk
- Archiving
- Set the device into domain Alemana
- Updated operating systems regularly to meet operational needs.
- Resave and resolve client's problem
- Analyzing questioner's data and archiving files from paper to electronic
- Tested systems regularly, troubleshooting and remedying issues to limit operational disruption.
- Set up virtual private networks for secure remote connections.
- Eliminated malware through appropriate anti-virus software selection.
- Backed up business systems regularly to maintain current network data.
- Resolved service user requests within agreed timeframes for optimised staff productivity.
- Reconfigured networks for enhanced performance.
Organizer
King Abdullah Economic City•Marshall
Jeddah, Mecca Region
02.2022 - 02.2022
- Assessed individual customer needs and recommended event packages to suit.
- Created bespoke packages for clients based on event requirements.
- Advised customers on various catering and drinks package options.
- Obtained client feedback to determine improvements for future events.
- Managed large-scale events from initial planning to successful completion.
- Arranged and coordinated catering and signage with external providers.
Ground Attendant
Hajj and Umrah sector, airport, pilgrims station.
Jeddah, Mecca Region
05.2023 - 07.2023
- Oversaw ticketing, gate and ramp services.
- Instructed passengers on safety and emergency procedures and answered passenger enquiries.
- Responded calmly to help distressed, confused or lost passengers.
- Demonstrated multilingual skills to communicate with passengers in [English] and [other].
- Checked-in luggage and confirmed carry-on items met security requirements.
- Escorted passengers with mobility issues to and from transport.
- Led timely check-in procedures to facilitate departures in line with schedule.
- Announced flight status updates and information about gate changes over PA system.
- Spoke clearly to communicate easily with non-native speakers.
Education
Foundation degree - Cambridge CET Certificate A2]
International Technical Female College at Jeddah
Saudi Arabia 01.2019 - 11.2020
Technical support diploma] - IT Technical Support Network
International Technical Female College at Jeddah
Jeddah, Mecca Region 01.2019 - 01.2023
Skills
- Ability to work in Microsoft programs
- Software diagnosis
- Technical issues analysis
- Data entry
- Windows XP/Vista
- Hardware upgrades
- Customer support needs assessment
- Hardware diagnosis
- Application installations
- Knowledgeable in Mac systems
- LAN aptitude
- Security, LAN, WAN, WLAM AND Wireless security
- Troubleshooting proficiency
- Customer service management
- Reservation management
- Computer terminal operations
- Engaging leadership style
- Performance improvements
- Hardware maintenance
- End-user training
- Diagnostic software
- Application Programming Interface
- Quality Assurance reporting
- Skilled in TCP/IP and WAN
Accomplishments
- GROUND ATTENDANT IN THE HAJJ AND UMRAH SECTOR, THE AIRPORT, THE PILGRIM'S TERMINAL
- Receiving and hosting pilgrims
- Enter the housing, bus, and driver data in the Zebra device
- Scan of pilgrim's passports
- Print the manifests
- Training coerces and certificate
- Volunteer work
- Team Organization courses
- Cyber Security
- Successful Completion of The Dour of Code
- Technician Certificate by Saudi Council Engineers.
Certification
Obhur Al-Shamaliyah, JeddahTalented support technician experienced in troubleshooting and desktop support on Windows systems
Languages
Arabic
Proficient (C2)
English
Upper intermediate
Timeline
Ground Attendant
Hajj and Umrah sector, airport, pilgrims station.
05.2023 - 07.2023
IT Technical Support Network
Jeddah Municipality
07.2022 - 09.2022
Organizer
King Abdullah Economic City•Marshall
02.2022 - 02.2022
STOCK
CHARYS
05.2020 - 06.2020
Foundation degree - Cambridge CET Certificate A2]
International Technical Female College at Jeddah
01.2019 - 11.2020
Technical support diploma] - IT Technical Support Network
International Technical Female College at Jeddah
01.2019 - 01.2023
Similar Profiles
Syed Mohammed Wali ullahSyed Mohammed Wali ullah
Senior Network Engineer at Red Sea GlobalSenior Network Engineer at Red Sea Global
Sara Al-GhamdiSara Al-Ghamdi
Nursing student at Jeddah UniversityNursing student at Jeddah University
Azaharuddin GayasuddinAzaharuddin Gayasuddin
HVAC Engineer at A C & R Appliances PVT LtdHVAC Engineer at A C & R Appliances PVT Ltd