Focused HR professional with extensive experience improving staff performance and productivity through targeted training. Implements bespoke development schemes to meet key business objectives. Uses exceptional coordination and communication abilities to optimise management and staff transactions. Accomplished professional skilled in recruitment, training and development techniques. Communicates and collaborates well to forge positive working relationships. Committed to progressing staff for enhanced business efficiency.
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work history
Human resources supervisor
Jeddah International College Company
Jeddah, KSA
08.2023 - Current
Assessed employee capabilities and development areas to maximise individual potential.
Coordinated staff performance and productivity assessments.
Advised on contract and salary obligations to meet business and employee requirements.
Established personnel policy and processes to meet key business objectives.
Built positive relationships with recruiters to source external job candidates.
Led payroll teams in verifying prompt, accurate staff and freelancer payments.
Interviewed and hired staff fitting job and team requirements.
Provided expert HR advice to line managers to tackle obstacles such as conflict resolution, pay disputes and under-performance management.
Reviewed and renewed company policies, ensuring strict legal compliance across all business activities.
Analysed team performance and productivity data to identify vocational training requirements.
Wrote employee references for staff leaving company positions.
Led annual salary reviews, talent reviews, succession planning and performance management.
Led staff satisfaction surveys to identify improvement areas and implement strategic solutions.
Human resources specialist
Dar Alhanan Co
Jeddah, KSA
10.2008 - 06.2023
Assessed employee capabilities and development areas to maximise individual potential.
Coordinated staff performance and productivity assessments.
Advised on contract and salary obligations to meet business and employee requirements.
Established personnel policy and processes to meet key business objectives.
Built positive relationships with recruiters to source external job candidates.
Led payroll teams in verifying prompt, accurate staff and freelancer payments.
Negotiated terms of employment for staff and contractor agreements.
Applied positive customer service approach to increase satisfaction levels.
Wrote reports outlining project progress and results.
Offered friendly, efficient customer service and handled challenging situations with ease.
Administrative assistant
King Abdulaziz University
Jeddah, KSA
05.2001 - 07.2007
Prepared and distibuted meticulous notes and high-quality reports within deadlines.
Provided printing, photocopying scanning support to colleagues.
Organised tasks by level of urgency and importance to make best of use time and resources.
Supported staff with administrative needs for photocopying, faxing and filing.
Assisted managers in compiling and organising materials for meetings.
Managed physical and digital correspondence while keeping information private and secure.
Handled incoming calls for staff, answering questions, directing calls and documenting messages.
Helped staff to maximise efficiency by providing clerical and secretarial support.
Wrote professional letters, emails and memoranda for business communication.
Received, sorted and distributed incoming mail.
Transcribed or scanned data to create new files.
Typed and proofread documents with zero errors.
Classified physical and digital documentation with correct codes.
Planned and scheduled meetings, creating agendas and minutes as needed.