Hadi Akel
Riyadh,Saudi Arabia
Summary
Dynamic professional with expertise in report writing, analysis, and relationship building. Demonstrates proficiency in market planning, brand strategy, and product knowledge to drive sales and customer satisfaction. Skilled in negotiation, documentation, and transaction processing, complemented by strong IT skills including Word, PowerPoint, and Excel. Committed to leveraging these competencies to achieve strategic career goals in sales planning and customer service excellence.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Sales and Marketing Executive
Markable International
Riyadh, Riyadh Region
11.2024 - Current
- Fostered collaborative work environment with regular team-building activities.
- Nurtured client relationships to maintain consistent revenue stream.
- Implemented customer feedback systems, better service delivery.
- Improved profit margins by utilizing data-driven pricing strategies with over 30%.
- Drove market share growth by developing innovative sales strategies.
- Identified new market opportunities to expand business reach for over 25%.
Key Account Specialist
NAPCO NATIONAL
Riyadh, KSA
08.2023 - 11.2024
- Implemented new account management strategy that improved client retention by 20%, reflecting effective strategic planning and problem-solving skills.
- Negotiated and secured 3 major contracts contributing to increase in annual revenue, portraying strong negotiation and persuasion skills.
- Led cross-functional team to address and resolve key account issues, improving customer satisfaction by 25%, indicating effective leadership and teamwork skills.
- Through effective public speaking skills, delivered 10+ presentations to key clients, securing major deals to company.
- Analyzed account performance data to identify growth opportunities, resulting in 10% increase in upselling.
- Managed relationships with high-profile clients including Kudu, HERFY, and Saudi Airlines leading to securing of contracts, contributing significantly to company's profitability.
Field Sales Representative
AL-MUNIF PIPES
Riyadh
03.2023 - 08.2023
- Maintained 90% client retention rate building strong relationships with clients showcasing excellent networking and communication skills, expanding company's market presence.
- Leveraged data analysis skills to generate over 20 comprehensive sales reports and forecasts, effectively tracking performance metrics and pinpointing areas for strategic enhancement.
- Utilized proactive business development strategies such as cold-calling and client visitations, successfully expanding client base by 20%.
- Collaborated with marketing and analytics to determine root causes of customer complaints. Acquired 20% lower customer complaints across business.
- Employed data-driven decision-making to scrutinize sales figures, customer feedback, and market trends, effectively forecasting product demand and product range.
Salesperson & Sale Supervisor
MOUSTACHE STORE
Beqaa
03.2022 - 01.2023
- Attained rapid promotion from Salesperson to Supervisor within span of 3 months, demonstrating exceptional sales acumen, leadership potential, and adaptability.
- Conducted monthly performance assessments of 10+ employees, improving team productivity through effective coaching & supervision of 4+ existing sales associates and new recruits.
- Delivered insightful quarterly reports to administration, leading to 10% increase in operational efficiency by leveraging strong data interpretation.
- Formulated and executed merchandising strategies that increased sales by 20%, successfully balancing customer expectations with company's objectives.
Education
Bachelor's Degree - Administration Of Business Marketing
LEBANESE INTERNATIONAL UNIVERSITY
BeirutSkills
- Report Writing
- Report Analysis
- Relationship Building
- Qualifying Leads
- Market Planning
- Product Knowledge
- Brand Strategy
- Documentation
- Negotiation
- Customer Service
- Selling & Upselling
- Transaction Processing
- Sales Planning
- IT Skills (Word, PowerPoint, Excel, Etc)
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Languages
Arabic
Native
English
Fluent
French
Beginner
Personal Information
- Residency: Valid Residency Iqama
- Nationality: Lebanese
Certification
Introduction To Sales Management
Timeline
Sales and Marketing Executive
Markable International
11.2024 - Current
Key Account Specialist
NAPCO NATIONAL
08.2023 - 11.2024
Field Sales Representative
AL-MUNIF PIPES
03.2023 - 08.2023
Salesperson & Sale Supervisor
MOUSTACHE STORE
03.2022 - 01.2023
Bachelor's Degree - Administration Of Business Marketing
LEBANESE INTERNATIONAL UNIVERSITY
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