Hadi Almoabr
Katif
Summary
IT Support Trainee with experience in system administration, user account management and technical documentation. Compiles data from system logs, resolves service requests within target timeframes and supports hardware and software setup. Careful approach to security, problem solving and clear communication supports reliable user support.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Co op Trainee IT Trainee also great at accounting
worked As an employee at accountant office seller
dammam/ Qattif, KSA/ Saudi Arabia
10.2024 - Current
- Compiled and analysed data from system logs to identify potential areas for improvement.
- Assisted in the development of disaster recovery plans, enhancing organisational resilience to IT disruptions.
- Participated in the creation of user manuals and technical documentation for software applications.
- Resolved service user requests within target timeframes.
- Installed new hardware and software to meet system specifications and user needs.
- Updated software for new functionality and improved security.
- Monitored computer system performance and intervened in identified problems.
- Administered user accounts, permissions, and access rights, maintaining organisational security and data integrity.
Education
Bachelor of Business Administration - Business Administration
Saudi Electronic Universit (PMU)
Dammam01-2026
Skills
- System administration
- IT support
- Data analysis
- Network troubleshooting
- Technical documentation
- Disaster recovery
- User account management
- Microsoft Excel
- Stakeholder communication
- Communication skills
- Leadership
- Team building
- Team leadership and motivation
- Public speaking
- Strategic planning
- Customer focused
- Analytical and critical thinking
- Health and safety awareness
- Task collaboration
- MS Office Suite
- Deadline management
- Quality Assurance
- Administrative support
- Researching
Languages
English
Intermediate
B1
Arabic
Proficient
C2
Interests
- Driving and working as uber captain
- Playing video games
- Lifting weights
- Swimming
- Playing football
- Loving to learn something new through reading and searching also through speaking and monitoring the people doing beneficial stf
Accomplishments
- Achieved certification through the Chartered Management Institute (CMI).
Timeline
Co op Trainee IT Trainee also great at accounting
worked As an employee at accountant office seller
10.2024 - Current
Bachelor of Business Administration - Business Administration
Saudi Electronic Universit (PMU)