Hafiz Muhammad Arslan Zia
Riyadh,Saudi Arabia
Summary
Experienced in dispensary management with a strong background in health and safety regulations, product knowledge, and basic pharmacology. Proficient in dosage calculation, stock control, and customer service, with extensive knowledge of OTC medicines. Skilled in laboratory equipment operation and ordering supplies, aiming to leverage expertise to enhance operational efficiency in a healthcare setting.
Committed pharmacy professional working diligently to provide reliable patient services. Ordered and managed pharmacy supplies to meet customer demand. Organised with good time management for dependable pharmacy support.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Pharmacy sales assistant
EM3 Pharmacy
Bhawalnagar, Pakistan
02.2024 - Current
- Enhanced customer satisfaction by providing knowledgeable advice on over-the-counter medications.
- Secured drugs against loss, tampering and misuse following correct protocols.
- Processed incoming medication orders, checking inventories for supply requirements and reordering stock as necessary.
- Consulted patients on current conditions and provided treatment advice.
- Checked inbound pharmacy stock met quantities listed on delivery records.
- Managed stock levels efficiently to avoid shortages or excess inventory.
- Processed sales quickly and efficiently, minimising wait times for customers.
- Answered questions and helped pharmacy customers locate desired items.
- Assisted customers with product selection, improving their shopping experience.
- Observed clinical guidelines to maintain operational compliance.
- Processed customer payments and completed related order paperwork for pharmacy actions.
- Maintained detailed patient records with lists of medications and key personal details.
- Stored drugs in line with temperature and security requirements.
- Confirmed patient details before dispensing medication, eliminating prescription errors.
- Maintained clean and organised shelves for a more pleasant store environment.
Technician
Punjab Madisan Company
Lahore, Pakistan
01.2023 - Current
- Reassembled and tested repaired equipment to verify resolution.
- Worked with internal teams to provide technical support and guidance on company equipment.
- Followed preventive maintenance schedule and updated documentation to show completed work.
- Enforced adherence to regulatory requirements related to health and safety.
- Tested and evaluated equipment performance to determine maintenance needs.
Education
ICS / PHARMACY TECNTION - PHARMACIST
IUB UNIVERSTY AND MEDICAL COLLEGE DAR UL MUSTFA
BAHAWALNAGR / PAKISTAN 02.2021 - 06.2023
Skills
- Dispensary management
- Health and Safety regulations
- Product knowledge
- Basic pharmacology
- Dosage calculation
- Stock control
- Customer Service
- Knowledge of otc medicines
- Laboratory equipment operation
- Ordering supplies experience
Languages
English, Urdu
Elementary
Affiliations
- Movies, Cricket
Timeline
Pharmacy sales assistant
EM3 Pharmacy
02.2024 - Current
Technician
Punjab Madisan Company
01.2023 - Current
ICS / PHARMACY TECNTION - PHARMACIST
IUB UNIVERSTY AND MEDICAL COLLEGE DAR UL MUSTFA
02.2021 - 06.2023
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