Hafsa Shaik

As a result of unforeseen changes within the company, hundreds of roles, including my own were made redundant from our site and across the business

• Created and managed functional test cases using Azure DevOps and Salesforce for testing processes
• Collaborated with development teams to identify, document, and resolve functional issues and software bugs
• Executed end-to-end, regression, and integration testing to ensure software system reliability
• Presented project highlights and achievements to stakeholders, ensuring alignment throughout the development cycle
• Implemented approaches to test data management, enhancing efficiency in testing procedures
• Played a role in enhancing collaboration and communication within the project team
• Contributed to continuous improvement initiatives in software quality assurance processes.

• Reviewed the business requirements and developed test plans in Confluence, executed test cases, and documented defects in JIRA and generated test summary reports ensuring testing integrity
• Facilitated communication with the development team, providing explanations for prompt bug resolution
• Leveraged Postman for API testing, monitoring response times for optimal performance
• Fostered collaboration with third-party teams for issue resolution and integration
• Contributed to process improvement initiatives, enhancing testing methodologies
• Identified and troubleshooted complex technical issues, enhancing software reliability
• Recognized for delivering high-quality testing outcomes and resolving challenges within teams
• Scope of role: Responsible for creating test plans, executing tests, and diligently reporting defects in JIRA, ensuring thoroughness and accuracy in testing procedures
• Maintained close communication with the development team to clarify bug issues efficiently
• Utilized Postman to rigorously test APIs, meticulously monitoring response times
• Collaborated effectively with third-party teams to address and resolve raised issues promptly, contributing to the overall quality and reliability of software systems.

• Collaborated with cross-functional teams to gather and analyse business requirements, contributing to the successful delivery of new initiatives and strategic projects.
• Conducted thorough process analysis and documentation to ensure alignment with business objectives and goals.
• Developed Project Briefs, Business Cases, requirements, user stories, acceptance criteria, and test plans to support project execution.
• Facilitated change management activities to minimize disruption and ensure seamless implementation of solutions.
• Developed and maintained system documentation, including user guides and standard operating procedures (SOPs).
• Collaborated with vendors and internal IT teams to resolve system issues and optimize system performance.
• Maintained open communication channels with key stakeholders to ensure alignment and transparency throughout project lifecycles.

• Involved with Highly Dynamic Environment with Sprint Teams with Agile Methodology.
• Actively participated in all phases of testing life cycle including document reviews, inspections, and project status meetings.
• Developed Test Plans, Test Cases based on the Functional Specifications.
• Actively participated in creating requirements traceability matrix in Excel
• Helped in implementing testing objectives by studying and understanding the functionality of the application being tested
• Responsible for Functional, Regression, Integration, Smoke testing and User Interface Testing.
• Performed Integration testing on internal and external interfaces to validate all system components with each other and other systems accurately
• Created Scenarios by defining Virtual users of different simulation groups
• Performed cross browser functionality testing on multiple versions of IE/NS.
• Review and Approve Requirements and Business Design
• Create User Acceptance Test Cases (UAT)
• Responsible for detailed product documentation which includes user guides and training materials
• Quick Setup, Execution and report of Findings for Smoke Test for each Build.
• Performed manual testing of the functionality of the application by inserting data on different test runs.
• Update and circulate change requests, prioritize issues, identify open issues, weekly status reports and set deadlines for inclusion in the build.
• Responsible for entering, Tracking bugs in Quality Center and reporting the defects to the developers for Modification Request
• Use Quality Center as defect tracking system, including submitting and assigning defects to the application developers along with the release of defect aging reports.

• Performed Requirement Analysis based on the functional specifications provided.
• Created test cases and performed test execution in Quality Center.
• Bug reporting and verification.
• Performed functional testing.
• Test the User Interface to make sure there are no errors while browsing.
• Test and verify the Login workflow process.
• Validate the Requirements traceability matrix.
• Also did the Production support to support the batch jobs as well as operational/maintenance tasks
• Involved in database testing to write and execute SQL queries by using SQL.

• Involved in writing and implementation of the various Test cases and Test scripts.
• Developed and executed test cases by understanding the requirements documents to evaluate the functionalities
• Actively participated in creating requirements traceability matrix in Excel
• Helped in implementing testing objectives by studying and understanding the functionality of the application being tested
• Responsible for Functional, Regression, Integration, Smoke testing and User Interface Testing.
• Responsible for detailed product documentation which includes user guides and training materials.

• Responsible for creating a detailed documented test plans/scripts and test cases.
  • Involved in creating the test data in test environment.
  • Manually performed, end-to end testing, System testing, and Regression Testing, Functional testing, Performance testing, and User Acceptance testing.
  • Defined, presented and documented Test Plans and Test strategies for each release of the CRP (Conference Room Pilot) process.
  • Involved in testing the Customers, Vendors, Item master conversions in oracle from the data extracted in Legacy system.
  • Communicating the issues to the developers and retesting upon receiving new builds.
  • Involved in writing and executing the SQL Scripts to match the records count in conversions.
  • Involved in creating, testing and documenting the procedures for processing orders, invoices using the converted customer, item master data in CRP2.
  • Involved in testing and documenting the order to invoice flow by using the converted open orders and tested the closed orders also.
  • Involved in writing and maintaining the changes in Test Plans based on Business Specifications in each CRP process.
  • Responsible for reporting the defective test results on daily basis to the team.
  • Involved in doing End-to-End testing, Positive, Negative, Regression, Integration for Order Management form customization i.e. Freight and Handling.
  • Done testing and documenting the results of custom reports comparing with standard reports.
  • Tested and documented the results of a custom form.