Summary
Overview
Work History
Education
Skills
Certification
Custom
Languages
Timeline
Generic
Hager Youssef

Hager Youssef

Riyadh,Saudi Arabia

Summary

Experienced Operations Manager adept at driving excellence in diverse business environments. Proven leadership in managing government projects, ensuring quality outcomes. Skilled in project scheduling, adapting quickly to new roles. Strong communicator and problem solver, committed to achieving objectives collaboratively. Eager to contribute strategic thinking and operational expertise to a dynamic organization.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operation Manager

REP AGENCY
RIYADH, Saudi Arabia
08.2023 - Current
  • Develop and update operational plans in line with projects goals
  • Formulate strategies to improve operational efficiency for each project
  • Train, and guide the team
  • Evaluate employee performance and provide necessary feedback and support
  • Define and implement quality standards for services or products
  • Conduct quality control operations to ensure excellence in performance
  • Track and monitor operational expenses
  • Address problems and operational challenges promptly
  • Develop effective solutions to ensure operational continuity.

Project Manager

REP AGENCY
RIYADH
06.2022 - 08.2023
  • Identify tasks, sequence them, and allocate necessary resources
  • Develop a detailed plan for how the project will be executed
  • Monitor the project's progress and track the achievement of defined objectives
  • Address any challenges or issues that may arise
  • Implement risk mitigation measures
  • Issue final reports and document lessons learned and future improvements
  • Analyze and assess potential risks and develop strategies to deal with them
  • Increasing the value of current customers while attracting new ones
  • Define quality standards and monitor their achievement.

Account Executive

NITYA MARCOM AGENCY
RIYADH
05.2020 - 04.2022
  • Create a positive relationship in all customer interactions, maintaining a professional and friendly manner and ensuring customer satisfaction as a priority
  • Increasing the value of current customers while attracting new ones
  • Contacting potential clients to establish relationship and arrange meetings
  • Preparing professional proposal and quotation to meet client needs
  • Preparing contact report to the clients with point of meeting after each meeting
  • Providing and following the PO to the client until getting the approval
  • Following with suppliers regarding printing staff and event organization
  • Following up with the designer according to the customer needs.

Math Teacher

DAR ELOGHAT INTERNATIONAL SCHOOL
RIYADH
08.2018 - 07.2019

Math Teacher

KNOWLEDGE ACADEMY SCHOOL
JEDDAH
06.2017 - 05.2018

Chemical Engineer

PHARCO PHARMACEUTICAL COMPANY
Alexandria
11.2014 - 02.2016
  • General analysis and tests
  • Ensuring compliance with health, safety, and environmental regulations
  • Identifying safety procedures for working with hazardous chemicals
  • Monitoring and improving the performance of production operations
  • Tracking and analyzing data from processes and experiments
  • Detecting and rectifying issues in chemical manufacturing processes
  • Determining the most effective sequence for operations, such as mixing, crushing, heat transfer, distillation, and drying
  • Evaluating equipment and chemical processes to identify ways to improve performance or ensure compliance with safety and environmental systems
  • Conducting tests and monitoring process performance at all production stages to determine control of variables such as temperature, density, specific gravity, and pressure.

Education

BACHELOR - Faculty of Engineering

Faculty of Engineering - University of Alexandria
Alexandria, Egypt

Skills

  • Effective Time Management
  • Fast Learner
  • Communication Skills
  • Management
  • Leadership Skills
  • Problem Solving Skills
  • Negotiation Skills
  • Relationship building
  • Productivity improvement specialist
  • Solutions development

Certification

  • PMI Risk Management Professional (PMI-RMP), 3638146, 08/28/23, 08/28/26
  • Project Management Professional (PMP), 3549667, 06/20/23, 06/20/26

Custom

Saudi Exports Development Authority (The project of communication campaigns accompanying the Access Program for African markets, Project of planning and execution of international marketing campaigns and promotional initiatives) Digital Government Authority (Project to launch the digital reporting service at the Amer Center) Ministry of Culture (Launching the ministry's account on Snapchat platform, Cultural Awards Distribution Collage video, in addition to all the works of the Collage video series 'Inspired by Our Culture', KCON 2022 Festival Collage Video) Heritage Commission ('Industrial Heritage Program Development Project') National Center for Vegetation Cover Development and Combating Desertification (Project Planning, Execution, and Management of Media Identity) Riyadh Region Municipality (Live Video Shooting for Eid al-Adha 2023) Arabian Oud (Outdoor Campaign in Egypt) Al-dawaa Pharmacy (Back to School Campaign 2020, Summer Campaign 2020) Abdullah Al-Othaim Entertainment Firm (Social media Campaigns for all of the following: Snow City, Saffori Land, Faby Land)

Languages

Arabic
Native
English
Advanced

Timeline

Operation Manager

REP AGENCY
08.2023 - Current

Project Manager

REP AGENCY
06.2022 - 08.2023

Account Executive

NITYA MARCOM AGENCY
05.2020 - 04.2022

Math Teacher

DAR ELOGHAT INTERNATIONAL SCHOOL
08.2018 - 07.2019

Math Teacher

KNOWLEDGE ACADEMY SCHOOL
06.2017 - 05.2018

Chemical Engineer

PHARCO PHARMACEUTICAL COMPANY
11.2014 - 02.2016

BACHELOR - Faculty of Engineering

Faculty of Engineering - University of Alexandria

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