Summary
Overview
Work history
Education
Skills
LANGUAGES:
TRAINING COURSES:
SPECIAL COURSES:
Timeline
Generic

Haidar Almusaed

Riyadh,Saudi Arabia

Summary

Accomplished professional with expertise in project management, strategic planning, and team leadership. Demonstrates strong skills in social media, human resources, and marketing, effectively driving organizational success. Proven ability to enhance customer service and banking operations through exceptional communication and teamwork. Committed to leveraging skills for continued growth in dynamic environments.

Overview

20
20
years of professional experience
4024
4024
years of post-secondary education

Work history

Strategic Planning Manager

Ministry of Municipals and Housing
Riyadh, Saudi Arabia
2024.02 - Current

By Euro Group Engineering Consultancy

Designed strategic plans to improve overall company performance.

Collaborated with top executives; setting and prioritizing strategic goals.

Achieved competitive positioning with detailed SWOT analysis.

Developed corporate objectives for enhancing long-term business growth.

Analyzed trends in activities to recommend most effective use of resources.

Utilized planning tools to understand and answer client briefs.

Coordinated strategic planning activities based on current data.

Planned implementation of new organizational policies.

Disaster and Crisis Specialist

Ministry of Municipals and Housing
Riyadh, Riyadh Region
2023.01 - 2024.01

By Euro Group Engineering Consultancy

Performed regular system backups, preventing potential data loss.

Managed high-risk projects, ensuring safety compliance at all times.

Improved workflow efficiency with thorough process analysis.

Optimized resource allocation for maximized operational efficiency.

Risk Assessment and Preparedness.

Establishing Communication Protocols.

HR Manager

Shabakah integrated technology
Riyadh, Riyadh Region
2017.01 - 2022.12

Liaised with department managers to identify staffing needs.

Facilitated training programmers to enhance employee skills.

Managed redundancy processes, minimized legal risks.

Assisted in succession planning to ensure business continuity.

Implemented HR policies and procedures for legal compliance.

Led change management initiatives for smoother transitions.

Advised senior management on employee corrective actions.

Devised training programmers for new and existing employees.

Streamlined benefit programmer administration efficiencies.

Created succession plans and promotion paths for staff.

Customer Services Supervisor

Samba Financial Group
Riyadh, Riyadh Region
2006.03 - 2013.11

Delivered exceptional service by addressing customer queries promptly.

Enhanced operating procedures for smoother workflow.

Navigated complex issues to provide apt solutions.

Resolved complaints efficiently, fostering customer loyalty.

Oversaw daily operations, ensuring optimal performance.

Improved operational efficiency by identifying areas of improvement.

Managed challenging situations to ensure customer satisfaction.

Demonstrated leadership skills in managing diverse teams.

Ensured business objectives met through strategic planning.

Promoted products effectively to increase sales.

Streamlined processes for improved team efficiency.

Devised strategies to improve customer engagement.

Planned revenue generation strategies designed for growth.

Education

Master of Science - Communications and Information Management

Bay Path University
USA

Bachelor of Business Administration - Business

King Saud University
Riyadh, Riyadh Region

Skills

  • Project Management
  • Team Leader
  • Social Media
  • Human Resources
  • Team work
  • Banking
  • Strategic Planning
  • Customer Service
  • Marketing
  • Project Planning
  • Communication

LANGUAGES:

Arabic / Excellent
English / Proficient
German / Beginner

TRAINING COURSES:

  • Business, Communication, and Information Management: TRENDS, CHALLENGES, AND ISSUES 2016"- Harvard, Boston, USA.
  • Career Development Conference, Bay Path University, USA.
  • PMP Preparation Training.
  • German Language - Passau University, Germany.
  • Banking services, Samba Financial Group.
  • Handling Banking books, Samba Financial Group.
  • Leadership in providing exceptional service, Samba Financial Group.
  • Treasury products, Samba Financial Group.
  • Effective Business & Report Writing, Samba Financial Group.
  • FDI system credit cards, Samba Financial Group.
  • Legal aspect of account opening, Samba Financial Group.

SPECIAL COURSES:

  • Strategic Innovation.
  • Profession Communication Strategies.
  • Business Intelligence.
  • Business Information Strategies in a Global Environment.
  • Knowledge Management.
  • Strategies for Fiscal Management.
  • Applied Research Strategies.
  • Integrated Marketing Communication.
  • Project Management.

Timeline

Strategic Planning Manager

Ministry of Municipals and Housing
2024.02 - Current

Disaster and Crisis Specialist

Ministry of Municipals and Housing
2023.01 - 2024.01

HR Manager

Shabakah integrated technology
2017.01 - 2022.12

Customer Services Supervisor

Samba Financial Group
2006.03 - 2013.11

Master of Science - Communications and Information Management

Bay Path University

Bachelor of Business Administration - Business

King Saud University
Haidar Almusaed