Haider Ali
Azizyia,Saudi Arabia
Summary
A seasoned professional with extensive expertise in Telemarketing & Lead Generation, Sales & Customer Relationship Management, and Business Development & Strategic Planning. Fluent in English, Urdu, and Punjabi, demonstrating exceptional Multilingual Communication skills. Proven track record in Negotiation & Closing Skills, Data Analysis & Market Research, and Problem-solving & Adaptability. Adept at managing outbound campaigns, optimising CRM systems, and implementing effective customer engagement strategies. Experienced in pharmaceutical sales strategies and international team collaboration. Committed to identifying business opportunities and driving sales growth through innovative lead generation processes and market analysis techniques.
Overview
5
5
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work history
Telemarketing Specialist
1st Airport Taxis, UK
Islamabad, Pakistan
11.2022 - Current
- Spearheaded inbound telemarketing campaigns to increase customer engagement.
- Handled objections tactfully to maintain positive relationships.
- Utilized CRM tools to monitor customer interactions and enhance customer retention.
- Optimized processes to improve the efficiency of lead generation and sales closing.
- Collaborated with international teams to improve service delivery and customer satisfaction.
- Provided excellent customer service to ensure client satisfaction.
Medical Sales Officer
Barrett Hodgson Pakistan
Islamabad, Pakistan
10.2021 - 11.2022
- Managed and developed client relationships to achieve sales targets for pharmaceutical products.
- Provided expert knowledge to healthcare professionals through telemarketing techniques.
- Identified new business opportunities and expanded client base through telephonic outreach.
- Facilitated smooth communications between departments for better coordination.
- Maintained high standards of personal conduct, contributing to a positive work environment.
- Managed public relations duties to provide positive and accurate narratives.
- Communicated professionally and diplomatically with media or potential sponsors.
Senior Territory Manager
Kaizen Pharmaceutical
06.2021 - 10.2021
- Led telemarketing strategies to grow market share in the region.
- Managed a sales team, enhancing outreach via phone calls, email campaigns, and meetings.
- Developed strategies to overcome client objections and close deals.
Education
Intermediate - Commerce
Govt. Gordon College
RawalpindiSkills
- Telemarketing & Lead Generation
- Sales & Customer Relationship Management (CRM systems)
- Business Development & Strategic Planning
- Multilingual Communication: Fluent in English, Urdu, and Punjabi
- Negotiation & Closing Skills
- Data Analysis & Market Research
- Problem-solving & Adaptability
- Outbound campaign management
- Customer engagement strategies
- CRM optimisation techniques
- Lead generation processes
- Sales closing methodologies
- International team collaboration
- Client relationship management
- Pharmaceutical sales strategies
- Business opportunity identification
- Telemarketing outreach tactics
- Market analysis techniques
- Sales team leadership
- Client objection handling
- Market research conducting
- Online chat handling
- Salesmanship tactics
- Telephone system navigation
- Multilingual communication
- Adaptability in conversation
Certification
- Sales & Marketing Certification | Online (2022)
- CRM & Business Management | LinkedIn Learning (2023)
- Advanced IT Course | Financial Training Institute, Islamabad (2018)
Languages
English: Fluent
Urdu: Native
Punjabi: Fluent
Arabic: Basic (Learning)
Interests
Business Strategy & Market Research, Sales & Telemarketing Innovations, Learning New Languages, Sports (Cricket, Football)
Timeline
Telemarketing Specialist
1st Airport Taxis, UK
11.2022 - Current
Medical Sales Officer
Barrett Hodgson Pakistan
10.2021 - 11.2022
Senior Territory Manager
Kaizen Pharmaceutical
06.2021 - 10.2021
Intermediate - Commerce
Govt. Gordon College