HAIFAA AL THUBAITY
Jeddah,02
Summary
I Focus strengths in networking and Relationship-building to grow
Productive partnerships. Collaborative team committed to
achieving business targets. I focus on resolving issues and maintaining customer loyalty.
Thinking skills with a methodical approach.
Enthusiastic Specialist eager to develop company business by providing top-notch
Customer service and sales support.
Motivated individual with experience in customer service and sales.
Skilled in building customer relationships and understanding customer
Overview
5
5
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Sales specialist
NTF GROUP
Jeddah, Mecca Region
10.2023 - Current
- Managed supplier and vendor networks for consistent merchandise flow.
- Trained and educated new staff in sales techniques and product knowledge.
- Tracked competitions, current market and consumer buying trends to develop marketing plans and strategies.
- Built rapport with customers and made suggestions to upsell products and achieve sales goals.
- Negotiated contract renewals to preserve valuable business relationships and create lasting benefits.
- Exceeded monthly revenue targets through managing and maintaining high-value clients.
- Harnessed new business opportunities through strategic networking.
- Created unique selling proposition reports and analyses for presenting to management.
Key Account Specialist
THREE CAMELS
Jeddah, Mecca Region
02.2023 - Current
- Conducted market research to understand customer base and enhance products.
- Developed holistic advertising strategies to achieve revenue and awareness goals.
- Compiled and reviewed consumer data on patterns and preferences for marketing information.
- Advised clients on optimum mix of products and distribution channels for greatest success.
- Leveraged market and competitor data to identify market opportunities and gaps.
- Devised creative strategies for highlighting goods and promoting specific attributes.
- Analysed paid and organic website data to enhance Return On Investment (ROI).
Customer Service
Management and development company
Ta'if, Mecca Region
09.2018 - 09.2019
- Compiled and reviewed consumer data on patterns and preferences for marketing information.
- Leveraged market and competitor data to identify market opportunities and gaps.
- Managed multi-channel advertising campaigns to support sales objectives.
- Organised marketing plans and programmes to best support business growth and development.
- Wrote engaging, entertaining and informative media scripts for different uses.
- Analysed and understood situations to develop action plans.
Education
Executive MBA -
London college for professional training
London 01.2023 - 01.2024
Bachelor of Business Mangment - Business Management
Imam Muhammad Bin Saud Islamic University
Riyadh 01.2014 - 01.2017
Programming Technique - Programming
New Horizons
Makkah, Mecca Region 01.2007 - 01.2010
Skills
- Market research expertise
- Research proficiency
- Schedule Management
- Sales and marketing
- Customer relationship development
- Microsoft Office proficiency
- Report writing
- Product and service sales
- Promotions planning skills
- Campaign development experience
- Sales strategy familiarity
- Customer demographics understanding
- Background in Outbound marketing
- Documentation skill
Languages
Arabic
Native
English
Advanced
Certification
- Financial Accounting Training - 15 hours
- Human resource management course
- Cyber security course
Timeline
Sales specialist
NTF GROUP
10.2023 - Current
Key Account Specialist
THREE CAMELS
02.2023 - Current
Executive MBA -
London college for professional training
01.2023 - 01.2024
Customer Service
Management and development company
09.2018 - 09.2019
Bachelor of Business Mangment - Business Management
Imam Muhammad Bin Saud Islamic University
01.2014 - 01.2017
Programming Technique - Programming
New Horizons
01.2007 - 01.2010
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