Summary
Overview
Work History
Education
Skills
Availability
Timeline
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Hailey Saggs

Hailey Saggs

Tea Tree Gully

Summary

Friendly retail assistant with a successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.

Overview

4
4
years of professional experience

Work History

Crew Member

McDonald's
03.2020 - 02.2022
  • As a Crew Member at McDonald's, I was required to perform various roles across the front counter, drive-thru, and McCafe
  • I assisted customers with ordering, incorporating suggestive selling and promotion of special deals
  • In this role, I maintained food safety standards, keeping the restaurant clean and sanitised
  • In a high pressure fast-paced environment, I supported my team members during busy periods, providing encouragement and offering additional assistance
  • In my final year of work at McDonald's, I gained a training role in the McCafe, training new members in their Cafe role
  • Within the first six months of my Crew Member role, I achieved the Crew Member of the Month award for the month of August 2020.

Team Member / Barista

Zitto Cafe
02.2022 - 11.2023
  • Working at Zitto requires high knowledge of product, positively handling customers, working a POS system powered by LightSpeed, and having the ability to juggle multiple tasks at a time
  • The environment is very fast-paced and requires the ability to remain calm under pressure
  • I have attained many positive relationships with my fellow Team Members and regular customers which has allowed me to facilitate beneficial change within the workplace.

Sales Assistant

Betts
11.2023 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Graduated Year 12 -

King's Baptist Grammar School
Wynn Vale, SA
12.2023

Bachelor of Exercise And Sport Science - Bachelor of Nutrition And Food Science

University of South Australia
Adelaide, SA
2028

Skills

  • Working a POS system
  • Working in a Team Environment
  • Multitasking
  • Customer Service
  • Leadership
  • Goal-Oriented
  • Stock management
  • Sales expertise
  • Cash Register Operation

Availability

Monday: AVAILABLE

Tuesday: N/A

Wednesday: AVAILABLE

Thursday: 4pm - onwards

Friday: AVAILABLE

Saturday: N/A

Sunday: AVAILABLE

Timeline

Sales Assistant

Betts
11.2023 - Current

Team Member / Barista

Zitto Cafe
02.2022 - 11.2023

Crew Member

McDonald's
03.2020 - 02.2022

Graduated Year 12 -

King's Baptist Grammar School

Bachelor of Exercise And Sport Science - Bachelor of Nutrition And Food Science

University of South Australia

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Hailey Saggs