Haitham Alanazi
Sakakah,12
Summary
Certified Performance Management Professional C-PM, Project Management P3P & ISO 9001 Lead Implementer. A results-driven professional with a strong background in quality management and performance improvement, I bring experience as the Director of Performance and Clinical Excellence at Aljouf Health Cluster. Utilizing key performance indicators (KPIs), data analysis, and advanced tools, I have consistently driven operational efficiency and elevated overall performance levels. With a master's degree in health sciences from the US, attention matches passion for quality to detail. My expertise includes conducting comprehensive policy reviews, developing impactful documents, and designing a measurement approach aimed at improving outcomes. Committed to excellence, I aspire to become an expert authority in implementing innovative quality methodologies, contributing to long-term success. I am enthusiastic about contributing my expertise to quality and performance-focused roles, making a meaningful impact in driving organizational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Director of Performance and Clinical Excellence
Aljouf Health Cluster
01.2022 - Current
- Developed in-house “Clinical Excellence Approach” to measure related services as system approach
- Written Performance Management Document to be reviewed & applied at Health Holding Company level.
- Establishment of management system based on ISO 9001 requirements for headquarters' main function of Aljouf Health Cluster
- Boosted Cluster performance by implementing data-driven strategies and performance measurement tools.
- Collaborated with executive leadership to develop long-term strategic plans aligned with company vision, mission, values, and objectives.
- Handling Health Holding Company's gates requirements
- Evaluated existing systems for areas of improvement, identifying opportunities to optimize efficiency without sacrificing quality or customer satisfaction levels.
- Oversite Adaa' and Clinical Audit Programs
- Conducted performance reviews for direct reports, identifying areas for improvement and providing actionable feedback.
- Assign tasks, duties, and plans to department's employees
- Established culture of continuous improvement by fostering open communication channels and promoting employee involvement in decision-making processes.
- Monitoring Cluster KPIs
- Coordinated with various departments to ensure alignment between organizational goals while maximizing synergy across teams.
- Provided regular reports on team progress toward established goals by analyzing performance metrics data in timely manner.
Supervisor of Primary Health Laboratories
Aljouf Health Affairs Directorate
01.2020 - 01.2022
- Managing information and data related to PHCs Labs.
- Collected, arranged, and input information into database system.
- Frequently inspected Lab sites to verify proper equipment operation.
- Generated reports detailing findings and recommendations.
Chief Laboratory Technologist
King Abdulaziz Specialist Hospital's Laboratory
01.2018 - 01.2019
- Developing Competency assessment documents
- Formulated comprehensive disaster recovery plans that minimized potential disruptions from unforeseen events or system failures.
- Reduced error rates in test results by maintaining equipment calibration and conducting rigorous quality control checks.
- Developed strong working relationships with colleagues from different departments, fostering collaboration towards shared goals.
- Trained new Laboratory Technologists on best practices and standard operating procedures, ensuring consistent team performance.
- Provided technical guidance and training to laboratory staff.
- Engaged in instrument maintenance and basic troubleshooting and reviewing QC and calibrator performance for assay integrity.
Laboratory Technologist
King Abdulaziz Specialist Hospital
01.2016 - 01.2018
- Performed high complexity testing by preparing specimens for analysis and maintaining assay quality.
- Developed strong working relationships with colleagues from different departments, fostering collaboration towards shared goals.
- Consistently maintained a high level of accuracy in test results, ensuring confidence in the laboratory''s findings among healthcare providers.
- Prepared and examined specimens using variety of instruments.
Education
Master of Science - Clinical Lab Sciences
Long Island University CW
United States07.2016
Bachelor of Science - Clinical Laboratory Science
Aljouf University
Saudi Arabia06.2011
Skills
- Key Performance Indicators
- Performance Management
- Reporting
- Operational Efficiency
- Metrics Tracking
- Coaching abilities
- Customer Focus
Certification
- P3.express Practitioner Certificate P3P, P3 Express - 19541974fe4f54af20228f3cf696de62
- Performance Management Professional C-PM, The KPI Institute - 07110307-2309-CPM1
- ISO 9001 Lead Implementer, Professional Evaluation and Certification Board - QLI1127893-2023-09
- ASCP, American Society for Clinical Pathology Board of Certification - 257092
PROFESSIONAL TRAINING
● Strategic Quality Management
• Ministry of Health
● Value-Based Health Services
• Ivory Training & Consulting
● KPIs and Performance Management Professional
• logistics for healthcare improvement - IAO
● Re-engineering of Administrative Processes
• Ethrai - the Institute of Public Administration
● Preparation of Organizational Structures and Manuals
• Ethrai - the Institute of Public Administration
● Training a Trainer Course
• Ministry of Health
• Lectured 24 hours as part of the Ministry of Health Training Program
Languages
Languages
Arabic
Native language
English
Proficient
C2
Timeline
Director of Performance and Clinical Excellence
Aljouf Health Cluster
01.2022 - Current
Supervisor of Primary Health Laboratories
Aljouf Health Affairs Directorate
01.2020 - 01.2022
Chief Laboratory Technologist
King Abdulaziz Specialist Hospital's Laboratory
01.2018 - 01.2019
Laboratory Technologist
King Abdulaziz Specialist Hospital
01.2016 - 01.2018
Master of Science - Clinical Lab Sciences
Long Island University CW
Bachelor of Science - Clinical Laboratory Science
Aljouf University
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