Haitham Basyouni

• Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
• Collaborated with senior management to develop strategic initiatives and long term goals.
• Identified opportunities to improve business process flows and productivity.
• Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
• Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.

• Developed key operational initiatives to drive and maintain substantial business growth.
• Built productive relationships with industry partners and competitors to support strategic business objectives.
• Drove profitability with thorough financial analysis and strategic decisionmaking.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Established new revenue streams by identifying market opportunities and launching innovative products or services.
• Created a positive work culture, resulting in increased employee satisfaction and retention rates.

• Develops business strategy and annual operating plan

• Hiring all management positions, completing performance evaluations regularly, and developing short and long-term goals for each department manager

• Develops segment-specific (customer/product) business capabilities Move towards deploying credit scoring underwriting method applicable to the Saudi market

• overseeing the credit granting process and credit scoring models, Calculate and setting interest rates for a company to predict risks

• to optimize company sales and reduce bad debt losses by maintaining the credit policy

• Ensures business processes and technology infrastructure is efficient

• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

• Planning and developing short and long-term goals and objectives annually,

• Paying close attention to daily operations, recommending and creating improved courses of action where necessary.

• Effectively communicating with management on a weekly basis to review departmental forecasts and ensure consistency with annual Manage staff, preparing work schedules and assigning specific duties

• projections

• Ensures underwriting policy is current and meets, both, business growth as well as risk containment objectives

• Establishes tolerance range for past dues and defaults and manages to these levels Ensures competitive product introductions and promotions

• Ensure annual budgets are achieved – reviews business performance of each regional monthly

• Attracts, retains and develops high and skilled staff Ensures staff compensation in line with market conditions

Cultivates relationship with key external parties

• Developed a high-performance executive team for improved productivity and efficiency.
• Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
• Developed innovative sales and marketing strategies to facilitate business expansion.
• Managed financial, operational and human resources to optimize business performance.
• Enhanced GRC program effectiveness by conducting comprehensive risk assessments and recommending mitigation strategies.
• Implemented risk management frameworks, enabling clients to maintain a proactive approach towards potential threats.
• Successfully executed business continuity plans during crisis scenarios thereby safeguarding ongoing operations from disruption.
• Assessed credit risk and analyzed financial statements.
• Contributed to overall company growth by identifying new lending opportunities within the retail market segment.
• Established clear performance metrics to monitor progress toward organizational goals related to membership growth and satisfaction levels.
• Championed corporate social responsibility initiatives that positively impacted the surrounding community and contributed to the organization''s overall reputation.

• Maintained regulatory compliance by staying informed of industry trends and updates, ensuring adherence to relevant laws and standards in all aspects of the business.
• Evaluated operational efficiency through regular performance reviews, identifying opportunities for improvement and implementing appropriate solutions.
• Oversaw financial planning, forecasting, and reporting processes to ensure accurate data-driven decision-making capabilities across the organization.

• Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
• Collaborated with senior management to develop strategic initiatives and long term goals.
• Identified opportunities to improve business process flows and productivity.
• Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
• Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
• Transformed customer experience by designing and executing comprehensive service improvement initiatives aimed at enhancing satisfaction levels.

• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed budget implementations, employee evaluations, and contract details.
• Developed and implemented strategies to increase sales and profitability.
• Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
• Formulated policies and procedures to streamline operations.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
• Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
• Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.

• Mentored junior staff, fostering professional growth and development across the division.
• Ensured compliance with industry regulations and company policies, maintaining high standards of ethical conduct in all operations.
• Implemented change management initiatives to successfully transition the division through organizational restructuring.
• Led cross-functional teams for successful project completion within set deadlines.
• Supported corporate initiatives by aligning divisional strategies with overarching organizational goals.
• Collaborated closely with other division heads to develop integrated strategies that leveraged the strengths of each team for overall organizational success.
• Evaluated team performance regularly using established metrics, providing constructive feedback for ongoing improvement efforts.
• Enhanced employee engagement through regular communication, feedback sessions, and recognition programs.

• Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
• Implemented and developed operational standards, policies and procedures.
• Held monthly meetings to create business plans and workshops to drive successful business.
• Provided strong leadership to enhance team productivity and morale.
• Led cross-functional teams to achieve project milestones and deliver high-quality results.
• Improved team performance by providing comprehensive training and fostering a collaborative work environment.
• Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
• Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
• Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
• Achieved operational excellence by streamlining processes and implementing best practices.
• Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
• Executed appropriate staffing and budgetary plans to align with business forecasts.
• Launched comprehensive customer feedback system, leading to enhanced product features and higher customer satisfaction rates.
• Enhanced digital marketing efforts, increasing online engagement and driving higher sales through various digital channels.
• Developed and executed successful training program for junior managers, equipping them with essential leadership skills.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Set aggressive targets for employees to drive department success and strengthen motivation.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

• Maintained scheduling for main branch to keep shifts appropriately staffed.
• Balanced daily cash and ATM, immediately documenting inaccuracies.
• Maintained compliance with all regulations, policies, and procedures to minimize risk exposure for the organization.
• Ensured accurate record-keeping by implementing robust documentation systems for financial transactions and customer interactions alike.
• Developed strong relationships with clients to foster loyalty and new business referrals.
• Achieved sales targets consistently by motivating employees through goal-setting exercises as well as offering ongoing support when needed.
• Contributed to overall branch success by sharing best practices with colleagues at other branches and participating actively in cross-functional initiatives aimed at improving organizational performance on a larger scale.
• Optimized workflows within the branch so that resources could be allocated more efficiently based on changing demands throughout any given day.
• Implemented process improvements that increased operational efficiency without compromising service quality standards or client satisfaction levels.
• Managed daily operations, ensuring smooth and efficient branch functioning.
• Conducted branch management and oversight of market area.