Haitham Eisa Hassn Ali
Riyadh,Saudi Arabia
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation. Personable business professional bringing successful 5-year career in financial roles within large and fast-paced corporations. Release-planning specialist trained in advanced Excel modeling. Creative solutions architect with real-time problem-solving flexibility.
Overview
21
21
years of professional experience
Work History
IT Manager- Data Analyst
MICROFINANCE GUARANTEE AGENCY
04.2017 - Current
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Worked with business intelligence software and various reports to glean insights into trends and prospects.
- Optimized help-desk performance through process improvements, enabling faster response times and increased user satisfaction levels.
- Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
- Managed approximately over 10 incoming calls,emails per Day
DATABASE ADMINISTRATOR & DEVELOPER
SUDAN MICROFINANCE
03.2015 - 03.2017
- Managed Daily over 30 calls from customer cloud system management
- Streamlined backup and recovery processes, enhancing overall system stability and availability.
- Ensured database security with implementation of role-based access control and regular vulnerability assessments.
- Built databases and table structures for web applications.
- Set up and controlled user profiles and access levels for each database segment to protect important data.
- Modified databases to meet needs and goals determined during planning process.
- Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
- Provided timely resolution of critical production issues, minimizing downtime and avoiding potential revenue loss.
- Developed and updated databases to handle customer data.
- Evaluated emerging technologies to identify opportunities for improving database operations and reducing costs.
- Implemented comprehensive data retention policies that met regulatory requirements while minimizing storage costs.
DATABASE ADMINISTRATOR
Taxation Chamber
02.2006 - 03.2015
- Manage approximately 10 Server State site in Country
- Ensured database security with implementation of role-based access control and regular vulnerability assessments.
- Streamlined backup and recovery processes, enhancing overall system stability and availability.
- Built databases and table structures for web applications.
- Conducted regular audits of data quality, identifying inconsistencies and implementing corrective actions as necessary.
- Trained junior team members on best practices for database administration, promoting a culture of continuous learning within the organization.
- Conducted tests to identify issues and make necessary modifications.
- Delivered successful database migration projects, ensuring seamless transitions with minimal disruption to business operations.
- Implemented capacity planning strategies to accommodate growth in data volume without compromising system performance or reliability.
- Developed and updated databases to handle customer data.
- Collaborated with cross-functional teams to develop custom applications that supported business objectives and met user needs.
- Coordinated with project management on database development timelines.
- Utilized RDBMS tools and utilities to monitor, tune and optimize system performance.
- Adhered to set schedules to test databases for flaws and reduce downtime.
- Installed and configured middleware in Linux and Windows environments.
- Wrote and maintained technical and functional specifications to document database intentions and requirements.
TEACHING ASSISTANT Part Timer
National Ribat University
04.2006 - 01.2011
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Assistant System Analyst Trainee
QUALITY CONSULTANT
02.2003 - 02.2005
- Managed over 3 customer per day
- Reviewed existing systems and recommended updates to improve functionality and meet business requirements.
- Contributed to the development of comprehensive training materials, ensuring a smooth onboarding process for new employees.
- Created visually appealing presentations showcasing project progress reports for management review.
- Supported senior analysts in gathering data and analyzing trends to inform strategic decision-making processes.
- Assisted in development of training sessions and demos for end-users.
- Prepared flow charts, models and procedures and conducted feasibility studies to design possible system solutions.
Education
Associate of Applied Science - ORACLE DATABASE ASSOCIATE
ORACLE UNIVERSITY - Oracle Corporate
USA08.2013
Bachelor of Science - COMPUTER SCIENCE
UNIVERSITY OF SCIENCE AND TECHNOLOGY
Sudan _Omdurman01.2001
Skills
- IT Asset Management
- Team Development
- IT Budgeting & Risk management
- Problem-Solving
- Multitasking
- Analytical Thinking Skills
- Excellent Communication
- Time Management
- Expert in Oracle - Power BI - Excel ERP system
Languages
Arabic
Native language
English
Proficient
C2
Timeline
IT Manager- Data Analyst
MICROFINANCE GUARANTEE AGENCY
04.2017 - Current
DATABASE ADMINISTRATOR & DEVELOPER
SUDAN MICROFINANCE
03.2015 - 03.2017
TEACHING ASSISTANT Part Timer
National Ribat University
04.2006 - 01.2011
DATABASE ADMINISTRATOR
Taxation Chamber
02.2006 - 03.2015
Assistant System Analyst Trainee
QUALITY CONSULTANT
02.2003 - 02.2005
Associate of Applied Science - ORACLE DATABASE ASSOCIATE
ORACLE UNIVERSITY - Oracle Corporate
Bachelor of Science - COMPUTER SCIENCE
UNIVERSITY OF SCIENCE AND TECHNOLOGY
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