Hassan Mohammed H Al-Farsi
Customer Service
Jeddah
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secured Customer Service Representative position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
2
2
Languages
Work History
Customer Service Representative
Bank Albilad
Jeddah
2024.08 - Current
Officer Service Quality
Enjaz Payment Service Company
Jeddah
2019.02 - 2024.07
Reservation Agent
Asslia Rocco Forte Hotel
Jeddah
2017.08 - 2019.01
Sales Manager
National Commercial Bank
Jeddah
2012.01 - 2015.02
Administrative Assistant
Anfaal Capital (Investment Bank)
Jeddah
2011.01 - 2011.12
Network Administrator and IT Technician
King Abdul-Aziz University
Jeddah
2006.01 - 2011.01
Part-Time Salesman
Majid Al Futtaim Fashion
Jeddah
2007.06 - 2008.02
Part-Time Salesman
Abdulrahman Nasser al Rumaih Institution
Jeddah
2005.06 - 2006.07
Education
Diploma - Technical Support
College of Telecom and Electronics
Jeddah 2003.01 - 8 2005
Skills
Staff education and training
Administrative support
Creative problem solving
Complaint resolution
Report preparation
Otherskillsandcertificates
- English Language Course, upper elementary level, King Abdulaziz University - Jun30,2007-Aug28,2007 | Jeddah,KSA
- Target Making Course, King Abdulaziz University - Aug10-13,2008 | Jeddah,KSA
- Compliance & Anti Money Laundry Course, Anfal Capital - Mar16,2011 | Jeddah,KSA
- Interview and Presentation Skills Workshop, Effat University - Apr26,2011 | Jeddah,KSA
- Resume and CV Development Workshop, Effat University - Apr26,2011 | Jeddah,KSA
- Intensive English Program, Omnicom School of Languages - Apr18,2016, Oct28,2016 | Toronto, Canada
- Academic Preparation Program, Stafford House International - Oct31,2016, Jan20,2017 | Toronto, Canada
- Intensive English Course, Stafford House International - Oct31,2016, Jan20,2017 | Toronto, Canada
- Rocco Forte On-Boarding Training, Assila Hotel - Aug14,2017 | Jeddah,KSA
- Microsoft Excel 30 hours in 5 days, Money Experts Institute - Jun05-09,2022 | Riyadh, KSA
- Creative Thinking, Problem Solving and Decision Making - July24-26,2022 | Riyadh, KSA
- Microsoft Excel Advanced 25 hours in 5 days, Money Experts Institute - Jul31-Aug 04,2022 | Riyadh, KSA
- Anti-Risk, Anti-Fraud & Dealing with Fraud - Feb 05-07,2023 | Riyadh, KSA
Languages
Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative
Bank Albilad
2024.08 - Current
Officer Service Quality
Enjaz Payment Service Company
2019.02 - 2024.07
Reservation Agent
Asslia Rocco Forte Hotel
2017.08 - 2019.01
Sales Manager
National Commercial Bank
2012.01 - 2015.02
Administrative Assistant
Anfaal Capital (Investment Bank)
2011.01 - 2011.12
Part-Time Salesman
Majid Al Futtaim Fashion
2007.06 - 2008.02
Network Administrator and IT Technician
King Abdul-Aziz University
2006.01 - 2011.01
Part-Time Salesman
Abdulrahman Nasser al Rumaih Institution
2005.06 - 2006.07
Diploma - Technical Support
College of Telecom and Electronics
2003.01 - 8 2005