HALIM KHAN

• Enhanced customer satisfaction by providing exceptional service and anticipating guests'' needs.
• Managed a team of junior waitstaff, ensuring high-quality service and adherence to restaurant standards.
• Resolved guest complaints promptly and professionally, maintaining positive dining experiences.
• Collaborated with chefs to accommodate dietary restrictions or special requests from guests.
• Trained new hires on restaurant policies, menu offerings, and service techniques for seamless integration into the team.
• Maintained cleanliness and organization in all front-of-house areas, contributing to an inviting atmosphere for guests.
• Monitored staff performance to ensure consistent excellence in service delivery.
• Implemented upselling strategies that contributed to increased average check size per guest.
• Coordinated with bar staff for timely preparation and delivery of drinks to diners'' tables.
• Served as a liaison between kitchen staff and guests, communicating special requests or allergy concerns effectively.
• Ensured proper payment processing by accurately entering orders into the POS system and handling cash transactions.
• Demonstrated adaptability during busy shifts by supporting other roles within the restaurant as needed.
• Showed high-level understanding of fine dining standards and practices.
• Coordinated foodservice operations between kitchen staff and dining room servers.
• Completed restaurant opening and closing functions that included POS report generation.
• Trained staff members on use of POS system.
• Bussed and reset tables to keep dining room and work areas clean.
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Greeted new customers, discussed specials, and took drink orders.
• Inspected dishes and utensils for cleanliness.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

• Enhanced customer satisfaction by providing exceptional food and beverage service.
• Collaborated with kitchen staff to ensure timely delivery of meals, enhancing guest experience.
• Maintained a clean and organized dining area, promoting a comfortable atmosphere for patrons.
• Developed strong relationships with regular customers, fostering loyalty and repeat business.
• Assisted in menu development, incorporating seasonal ingredients for an innovative dining experience.
• Trained new employees on restaurant policies and procedures, ensuring consistent service quality.
• Addressed customer concerns professionally and promptly, resulting in increased satisfaction ratings.
• Facilitated seamless communication between front-of-house and back-of-house teams during high-volume service periods.
• Handled cash transactions accurately, balancing daily sales reports at the end of each shift.
• Increased table turnover rate by efficiently managing reservations and accommodating walk-in guests during peak hours.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Resolved customer complaints promptly and professionally to maintain positive reputation.

Responsibilities:

1. Taking food and Beverages order from guest room and serve all as per their requirements also taking care of guest food allergy if they have any.

2. Taking care of the guest needs in their rooms as per standard.

3. Preparing guest Bills and settlement

4. Taking care of Dining area and helping the colleagues.

5. To be ensured about guest satisfaction with food and service during operation.

6. Prepare the dining area in the opening time and carefully closing the dining area after the running operation. and keeping some backup for next.