Experienced Human Resources professional with over fourteen years in recruitment, talent management, employee relations, and payroll. Skilled in building relationships and leading teams in dynamic, results-driven environments. Strong problem-solving and decision-making capabilities enhance workforce effectiveness and organisational success.
Overview
1
1
Language
18
18
years of professional experience
Work History
HR Operation Manager - Eastern region
Safari Company
12.2022 - Current
Design and implement company policies
Established HR team objectives and monitored progress towards achievement
Act as a consultant to managers and staff regarding policies and procedures
Reviewed and approved budgets, ensuring alignment with organisational goals
Compiled detailed reports on HR costs to inform strategic decision-making
Recommend new software to address personnel needs, like performance review tools.
Safari Group is one of Saudi Arabia's leading companies in the field of facility management, construction, trading and investment. The group started its activities in the year 1984, focusing primarily on all areas of operation and maintenance. Safari has achieved successes through the discharge of mega projects; this allowed it to be in the forefront of Saudi companies.
HR Operation Manager
Independent Food Company
12.2019 - 08.2022
Oversaw HR operations, ensuring effective communication and implementation of policies that support organisational objectives.
Act as the Focal Point for independent employee engagement, particularly on HR policy communication and implementation, managing conflicts, and responding to staff queries and complaints to ensure a harmonious working environment.
Oversee documentation and compliance of processes in all Employee Relations matters including performance management, disciplinary issues, and resignations.
Facilitate the implementation of the Performance Management to ensure adherence with processes by all levels of employees to ensure that performance planning and performance evaluation meetings are conducted in an objective and fair manner.
Manage all HR information and employee data to ensure accurate and timely updates in the system.
Generate analysis and produce reports relating to HR Operations matters.
Manage all the administrative tasks on the confirmation, transfer, re-designation, contract renewal, increment, and the resignation of employees
Executed payroll processes to ensure timely and accurate employee payments.
Validate all claims and overtime submissions for approval of payment to employees.
Review submission of timesheets and claims documents to ensure all submissions comply with defined policies.
Review reconciliation of payroll prior to transmission and validate confirmed reports.
Process correct garnishment calculations and compliance.
Research and resolve discrepancies with employee earnings, deductions, and all other payroll and systems-related issues.
Liaised with employees to communicate training policies and address inquiries, fostering an informed and engaged workforce.
Liaise with employees on Human Capital Development (HCD) policy communication and implementation, responding to staff queries and complaints based on the policies and procedures in place.
Liaise with training vendors for effective and appropriate delivery of training programmes within Mdar policies and business needs.
Gather feedback on training policies and modules to ensure effective learning and enhancement of competencies aligned to business objectives
Collate all information to ensure accurate and timely updates in the system.
Collate data required for analysis and reports relating to matters.
Sourced candidates for vacancies to strengthen talent acquisition efforts.
Source and identify active and passive talents for current or future vacancies.
Perform proactive direct sourcing by searching resume databases and or social networks (e.g. LinkedIn), approaching suitable prospects, pipelining talent, and creating talent pools in anticipation of business needs.
Qualify suitable applicants via the use of a range of screening tools e.g. face-to-face interviews, phone/ video interviews, written tests, etc.
Involved in end-to-end recruitment and onboarding process in accordance with country regulations, internal policies, and best practices.
Coordinated administrative tasks related to visa processing and government relations.
To work closely with Government Relations Officers on processing and acquiring all staff work visas and labour cards as well as liaise with the relevant government departments with regards to visas, licences, and sponsorship.
Maintain the list of all employees along with their visa details and renewal visa and properly communicate the renewable visa before its expiration.
Closely tracking and monitoring the Saudization (Nitaqat) status.
Guide and assist employees in renewing visas and provide them with necessary information regarding visa details and requirements of documents.
Prepared documents accurately to meet legal authority requirements, ensuring compliance and minimising operational risks.
Driven to create unique home-grown food concepts that bring people together, the Independent Food Company is a UAE- KSA based hospitality company with multiple concepts under it's umbrella – SALT, Switch, Parker's, Candy, Grind, Somewhere and Public. Exclusive franchisee within the Eastern Province of Saudi Arabia for Joe & the juice.
Personnel Manager
Dammam Palace Hotel
01.2019 - 11.2019
Managing the recruitment and selection process.
Coordinated and implemented recruitment, testing, and selection policies and programmes, ensuring adherence to equal opportunity principles.
Prepared statistical data and reports to identify and determine causes of personnel problems and develop recommendations for the improvement of the company's personnel policies and procedures.
Managing the performance management process, archiving performance appraisal results, and following up for implementation of any required actions.
Managed personnel tasks for employees at the subsidiary, including attendance, salaries, vacations, performance appraisals, and issuance of work permits, residence certificates, and other formal documents.
Reviewing and checking Time Sheets, re-checking overtime system calculation and critical deviation, reviewing and checking sick and vacation leaves; checking mathematical computation and accuracy of benefits and deductions, and correspondingly preparing payroll for the period.
Reported to management and provide decision support through HR metrics.
Ensured legal compliance throughout human resource management.
Updated HR and administration policies and procedures of the subsidiary according to the directions of the Human Resources and Administration Manager.
Developed and implemented manpower planning and career path development activities.
Implemented internal job posting programs and evaluated their effectiveness.
Implementing training policies and programmes and conducting training needs analysis and assessment and accordingly preparing annual training plan.
Developed internal training programmes for new employees to get familiar with the subsidiary policies and procedures.
Assessed training needs to apply and monitor training programmes.
Coordinating with Government Relations Specialist and Administration Specialist to ensure the completion of required arrangements of training, including registration, logistics, payment, and communication.
Ensured legal compliance throughout human resource management.
HR supervisor
Saeed Raddad Group, SRACO
07.2017 - 01.2019
Key Responsibilities:
Conducts new hire orientation, and completes all new hire documentation in compliance with Auto Nation standards and government regulations.
Consulted with hiring managers to identify best-qualified candidates, prepared offers of employment and new hire packets, and conducted new hire orientation to ensure a smooth onboarding process.
Partner with managers on corrective action, salary administration, attendance management, recognition programmes, performance management, promotions, and onboarding/exit programs.
Support annual performance appraisal and succession planning process.
Provided management with guidance on development opportunities to promote career growth and foster a high-performance culture.
Manage workflow to ensure all payroll transactions are processed accurately and timely.
Researches, analyzes, and resolves payroll-related problems or questions.
Oversee payment for GOSI, Medical insurance, and ticket purchasing.
Handled WPS by ensuring compliance with local regulations and accurate payroll processing. & maintain Saudization Levels.
Prepared GOSI reports by gathering and analysing relevant payroll data for submission. & MOL.
Coordinated health insurance enrollments and communicated with service providers concerning proper administration of programs
Works with senior management to create and revise HR policies and procedures.
Conduct periodic reviews and audits of personnel files.
Processes personnel action forms and assures proper approvals; disseminates approved forms.
Arranging all necessary travel details, booking transportation and purchasing tickets, as well as supporting management with additional travel requirements.
Under its umbrella, a group of leading companies in diverse sectors: Construction, Manufacturing, Oil and Gas, Pharmaceuticals, Travel, Tourism, and Manpower Supply, the group is the preferred investment partner and choice in the region. The company's assets are valued at more than one billion Saudi Riyal, and the annual sales volume exceeds 3 billion Saudi Riyal. The group is one of the largest economic conglomerates in the kingdom. It has evolved over the past 40 years, becoming a significant contributor to the economic and societal development of Saudi Arabia.
HR supervisor
RSS. Rental Solutions and Services
01.2015 - 01.2017
EMIS software for accounts & personnel (payroll, vacation, overtime )
Manage/monitor time sheets (attendance, working hours, etc.)
Prepared HR letters to facilitate effective employee communication.
Managed employee passport and Iqama processes, including online reservations and exit-entry applications.
Sorted resumes and assisted in recruitment to identify suitable candidates.
Managed applicant process, posted jobs internally/externally, arranged interviews, and compiled applicant packets for hiring needs.
Handle and audit all Invoices (Telephone Invoices, Travel Invoices, Petrol/ car wash Invoices, Hospital invoices).
Manage Medical insurance (claims, addition deletion, etc.)
Prepare employee files and ensure employee files comply with company regulation
Prepared paperwork to place employees on payroll and establish personnel files.
Rental Solutions & Services – RSS is your go-to partner for emergency generators, temporary standby power rental and cooling rental solutions in the Middle East. Founded in the UAE in 2007, RSS has over a decade of experience as a key partner to a multitude of industries requiring standby power and cooling in the GCC and beyond.
HR supervisor
Abu Zayed Al-Amri Trading Co.
09.2013 - 05.2014
Develop and execute the HR strategy, annual priorities and roadmap in alignment with corporate objectives.
Establish HR policies, governance frameworks, decision rights, delegated authorities and minimum standards for implementation across the Company.
Advise executive leadership and subsidiary management on workforce priorities, organisational risks and strategic people decisions.
Define HR KPIs, dashboards and reporting requirements, and monitor performance and compliance across the company.
Supported business growth, operational readiness, leadership continuity and organisational sustainability through HR initiatives.
Oversaw HR function, driving strategic initiatives and enhancing team performance.
Hired, led, and coached HR team, fostering accountability and collaboration within the team reporting directly to the Head of HR.
Align the HR functions through integrated plans, clear ownership, shared priorities and coordinated delivery.
Approve functional plans, budgets, resources, policies and major initiatives within delegated authority.
Build a high-performing HR leadership team with strong business partnership, governance discipline and professional capability.
HR supervisor
Al-Gosaibi Foods Company
01.2010 - 01.2012
Key Responsibilities:
Develop the Human Resources Department of the company.
Worked on the Oracle project in the company, building HR transaction into Oracle.
Oversee the development of annual HR workforce plan, recruitment requirements and succession plan. (Define the Company's long-term staffing needs through discussing the personnel needs with department managers and prepares personnel forecasts to plan employment needs.)
Set performance objectives, provide necessary support, employee's evaluation & provide regular feedback on performance to the Management.
Building the HR policies and ensures that the Company's overall human resources policies, rules, regulations and procedures comply with Saudi Labor Law.
Building the HR Database and making sure it's completed.
Assist management with the development and implementation of Saudization strategy.
Ensure that all policies and procedures comply with KSA Labor Law.
Leading the HR Department team, supervise them work and review their daily work and provide clear direction, prioritize tasks, assign and delegate responsibility and monitor the workflow.
Payroll: Fully responsible payroll from start-up until transfer to the finance department for the payment
Set performance objectives, provide necessary support, employee's evaluation & provide regular feedback on performance to the Management.
Recruitment: Prepare recruitment plan for the company for the required manpower needed and making sure that vacancies closed, with focusing about the did line.
Medical Insurance:
Negotiate with insurance provider and ensure to get the best deal for the company and employees.
Follow-up with HR Officer in charge to ensure the smooth working. Review the insurance report.
Gosaibi Food Company is the exclusive franchisee within the Eastern Province of Saudi Arabia for world-renowned fast food brands Popeye's and Vanelli's. The Company operates sixteen restaurants within the Eastern Province, split between mall food courts and standalone units. The Company has ambitious expansion plans in the future and holds a vision to become a market-leading fast food retailer in the Kingdom of Saudi Arabia.
Sr.Executive HR Operations ,Payroll APAC Region at Persolkelly India Pvt.Ltd.Sr.Executive HR Operations ,Payroll APAC Region at Persolkelly India Pvt.Ltd.